386 verified reviews

Xero reviews

Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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386 reviews match · page 38 of 39

Yusuf AdamsVerified

Operations Manager

Financial services

Centurion11 to 50 employees

4.0

14 Oct 2023

Migration was painful, the result was worth it

After two years I can say the reconciliation time saving is real and it is significant. Over a thousand connected applications. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Genuinely strong multi currency handling. Multi currency handling is genuinely correct on unrealised gains. VAT201 figures come out right without a manual working paper.

What does not

Support response times slow noticeably at month end.

Wayne Sekhukhune

Senior Bookkeeper

Retail

Kenya11 to 50 employees

4.0

10 Oct 2023

Bank feeds alone justify the subscription

After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Unlimited users on every plan, which no local competitor matches. Invoices go out looking professional with no design work. VAT201 figures come out right without a manual working paper.

What does not

Support response times slow noticeably at month end.

Vhutshilo NgcoboVerified

Financial Manager

Accounting

DurbanSole trader

4.0

10 Oct 2023

Finally a ledger our accountant does not complain about

I run the books for three related companies and this is the first system that has kept up. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Genuinely strong multi currency handling. Multi currency handling is genuinely correct on unrealised gains. VAT201 figures come out right without a manual working paper.

What does not

The interface has not aged well.

Annelize PhiriVerified

Financial Manager

Wholesale and distribution

Namibia51 to 200 employees

5.0

01 Oct 2023

Our bookkeeper got two days a month back

Our practice put four clients on this before we moved our own business across. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Genuinely strong multi currency handling. Our accountant has their own login at no extra cost. VAT201 figures come out right without a manual working paper.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Annelize MaharajVerified

Financial Director

Hospitality

Vereeniging51 to 200 employees

5.0

24 Sept 2023

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Over a thousand connected applications. VAT201 figures come out right without a manual working paper. Our accountant has their own login at no extra cost.

What does not

The interface has not aged well.

Suresh RamaphosaVerified

Plant Manager

Logistics and transport

Pretoria11 to 50 employees

5.0

22 Sept 2023

Bank feeds alone justify the subscription

After two years I can say the reconciliation time saving is real and it is significant. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Over a thousand connected applications. Multi currency handling is genuinely correct on unrealised gains. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

Bongani Ndlovu

Group Financial Manager

Logistics and transport

Midrand201 to 500 employees

5.0

20 Sept 2023

Finally a ledger our accountant does not complain about

I run the books for three related companies and this is the first system that has kept up. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best bank reconciliation experience in the category. Multi currency handling is genuinely correct on unrealised gains. The audit trail has answered every query our auditors raised.

What does not

Support response times slow noticeably at month end.

Meera NelVerified

Supply Chain Manager

Security services

East London11 to 50 employees

5.0

17 Sept 2023

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Chantelle PetersenVerified

Accountant

Healthcare

Randburg201 to 500 employees

5.0

14 Sept 2023

Does the compliance work without being asked

After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Pieter NgcoboVerified

Practice Manager

Recruitment

Paarl500 plus employees

5.0

07 Sept 2023

Finally a ledger our accountant does not complain about

We moved across from a desktop package eighteen months ago and I would not go back. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. VAT201 figures come out right without a manual working paper.

What does not

The interface has not aged well.

386 verified reviews

After two years I can say the reconciliation time saving is real and it is significant. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Over a thousand connected applications. Multi currency handling is genuinely correct on unrealised gains. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

Bongani Ndlovu

Group Financial Manager

Logistics and transport

Midrand201 to 500 employees

5.0

20 Sept 2023

Finally a ledger our accountant does not complain about

I run the books for three related companies and this is the first system that has kept up. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best bank reconciliation experience in the category. Multi currency handling is genuinely correct on unrealised gains. The audit trail has answered every query our auditors raised.

What does not

Support response times slow noticeably at month end.

Meera NelVerified

Supply Chain Manager

Security services

East London11 to 50 employees

5.0

17 Sept 2023

Our bookkeeper got two days a month back

What works

Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Chantelle PetersenVerified

Accountant

Healthcare

Randburg201 to 500 employees

5.0

14 Sept 2023

Does the compliance work without being asked

After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Pieter NgcoboVerified

Practice Manager

Recruitment

Paarl500 plus employees

5.0

07 Sept 2023

Finally a ledger our accountant does not complain about

We moved across from a desktop package eighteen months ago and I would not go back. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. VAT201 figures come out right without a manual working paper.

What does not

The interface has not aged well.