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386 verified reviews

Xero reviews

Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

386 reviews match · page 39 of 39

DN

Danielle NelVerified

Founder

Motor tradeSouth AfricaKlerksdorp2 to 10 employees
5.0
04 Sept 2023

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Over a thousand connected applications. Invoices go out looking professional with no design work. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 2 to 5 years
RS

Reabetswe SitholeVerified

Bookkeeper

ConstructionSouth AfricaMidrand51 to 200 employees
5.0
13 Aug 2023

Our bookkeeper got two days a month back

After two years I can say the reconciliation time saving is real and it is significant. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Over a thousand connected applications. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Used for 2 to 5 years
AR

Annelize RamavhoyaVerified

Partner

Logistics and transportSouth AfricaPaarl201 to 500 employees
5.0
11 Aug 2023

Solid, boring, and that is exactly what I wanted

Our practice put four clients on this before we moved our own business across. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Unlimited users on every plan, which no local competitor matches. The audit trail has answered every query our auditors raised. Invoices go out looking professional with no design work.

What does not

The interface has not aged well.

Used for more than 5 years
RN

Rendani NgcoboVerified

Group Financial Manager

ConstructionSouth AfricaNelspruit2 to 10 employees
4.0
11 Aug 2023

Migration was painful, the result was worth it

Our practice put four clients on this before we moved our own business across. Over a thousand connected applications. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Used for 1 to 2 years
LE

Lizelle ErasmusVerified

Chief Operating Officer

Professional consultingSouth AfricaGqeberha2 to 10 employees
4.0
10 Aug 2023

Does the compliance work without being asked

After two years I can say the reconciliation time saving is real and it is significant. Over a thousand connected applications. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. Our accountant has their own login at no extra cost. The audit trail has answered every query our auditors raised.

What does not

Support response times slow noticeably at month end.

Used for more than 5 years
SC

Siyabonga Coetzee

Debtors Manager

Food and beverageSouth AfricaGqeberha2 to 10 employees
5.0
09 Aug 2023

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The best bank reconciliation experience in the category. Bank feeds match transactions accurately and the rules learn quickly. The audit trail has answered every query our auditors raised.

What does not

Support response times slow noticeably at month end.

Used for more than 5 years
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4.3

Overall

from 386 reviews

87% positive10% neutral4% critical

Rating distribution

5
200 of 386
4
134 of 386
3
38 of 386
2
11 of 386
1
3 of 386

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