Skip to content
Bosberaaad
  • Software
  • Categories
  • Compare
  • Guides
  • About
List your software

Let’s work it out

Get in TouchList Your Software
Bosberaaad

South Africa's independent business software guide. Clear comparisons, local compliance checks and prices in rand.

South AfricaBaviaans Local Municipality, Eastern Cape

Knysna StEastern Cape 6445+27 78 083 9764hello@bosberaaad.co.za

Browse

  • All software
  • Categories
  • Compare products
  • Buying guides
  • Search

Company

  • About us
  • Contact
  • How we rate
  • Newsletter
  • List your software

Legal

  • Terms of use
  • Privacy policy
  • Cookie policy
  • Affiliate disclosure
  • PAIA manual
  • Accessibility

©2026 Bosberaaad. South Africa's independent business software guide.

Bosberaaad

  1. Home
  2. Software
  3. Zoho Books
  4. Reviews

224 verified reviews

Zoho Books reviews

Every published review of Zoho Books, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

224 reviews match · page 22 of 23

KS

Kirsten Sekhukhune

Chief Executive Officer

Logistics and transportSouth AfricaSomerset WestSole trader
1.0
28 Nov 2023

Support took eleven days to answer a VAT query

We committed to this on a recommendation and I regret not testing it properly first. In practice, the parts we were sold on never worked the way they were demonstrated. It has cost us more time than it has saved. We moved to an alternative and the difference was immediate.

What works

The invoicing side works.

What does not

Bank feed failures went unresolved for weeks. Migration lost historical detail we needed for the audit. The VAT handling required constant manual correction.

Used for 1 to 2 years
BB

Bongani BezuidenhoutVerified

Financial Manager

Property and real estateSouth AfricaRustenburg2 to 10 employees
5.0
27 Nov 2023

Bank feeds alone justify the subscription

I run the books for three related companies and this is the first system that has kept up. Built in client portal at no extra cost. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

A free plan that is genuinely usable, not a demo. VAT201 figures come out right without a manual working paper. Our accountant has their own login at no extra cost.

What does not

The interface has not aged well.

Used for less than 6 months
MS

Meera SitholeVerified

Accountant

RecruitmentSouth AfricaKimberley11 to 50 employees
5.0
17 Nov 2023

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. A free plan that is genuinely usable, not a demo. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

A workflow engine competitors do not offer at any tier. Invoices go out looking professional with no design work. Our accountant has their own login at no extra cost.

What does not

The interface has not aged well.

Used for less than 6 months
CM

Christiaan MolefeVerified

Creditors Clerk

Property and real estateSouth AfricaPietermaritzburg500 plus employees
5.0
23 Oct 2023

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. A free plan that is genuinely usable, not a demo. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

A workflow engine competitors do not offer at any tier. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.

Used for less than 6 months
NL

Nadia LombardVerified

Production Manager

AgricultureSouth AfricaNelspruitSole trader
3.0
22 Oct 2023

Fine for us, would not recommend for stock heavy businesses

We chose this on price and mostly that decision has held up. Built in client portal at no extra cost. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

A free plan that is genuinely usable, not a demo. Invoicing is quick once the templates are set.

What does not

There is no direct submission to eFiling, so the return is captured by hand. The report customisation is limited.

Used for more than 5 years
CS

Craig SinghVerified

Audit Manager

ConstructionSouth AfricaStellenboschSole trader
5.0
06 Oct 2023

Does the compliance work without being asked

Our practice put four clients on this before we moved our own business across. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

A workflow engine competitors do not offer at any tier. Multi currency handling is genuinely correct on unrealised gains. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Used for 2 to 5 years
MS

Megan SteynVerified

General Manager

ConstructionSouth AfricaDurban201 to 500 employees
4.0
01 Oct 2023

Bank feeds alone justify the subscription

Our practice put four clients on this before we moved our own business across. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The most functionality per rand in the category by a wide margin. Month end close has dropped from six days to two. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 1 to 2 years
AB

Ashley BaloyiVerified

Accountant

Motor tradeSouth AfricaGeorge201 to 500 employees
4.0
21 Sept 2023

Solid, boring, and that is exactly what I wanted

Our practice put four clients on this before we moved our own business across. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

A workflow engine competitors do not offer at any tier. Multi currency handling is genuinely correct on unrealised gains. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

Used for 2 to 5 years
LR

Lungile RadebeVerified

Plant Manager

EngineeringSouth AfricaEast LondonSole trader
5.0
17 Sept 2023

Reconciliation went from a week to an afternoon

Our practice put four clients on this before we moved our own business across. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The most functionality per rand in the category by a wide margin. Our accountant has their own login at no extra cost. Bank feeds match transactions accurately and the rules learn quickly.

What does not

The interface has not aged well.

Used for less than 6 months
HF

Hlengiwe FletcherVerified

Practice Manager

Marketing and advertisingSouth AfricaGeorge11 to 50 employees
5.0
08 Sept 2023

Migration was painful, the result was worth it

We moved across from a desktop package eighteen months ago and I would not go back. Built in client portal at no extra cost. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

A free plan that is genuinely usable, not a demo. Bank feeds match transactions accurately and the rules learn quickly. VAT201 figures come out right without a manual working paper.

What does not

The interface has not aged well.

Used for more than 5 years
Previous1...212223Next

4.2

Overall

from 224 reviews

83% positive13% neutral5% critical

Rating distribution

5
102 of 224
4
83 of 224
3
28 of 224
2
9 of 224
1
2 of 224

Sponsored

Half page advertising slot, 300 by 600