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198 verified reviews

BambooHR reviews

Every published review of BambooHR, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

198 reviews match · page 3 of 20

OD

Ofentse DavidsVerified

Managing Director

Non profitSouth AfricaRichards Bay11 to 50 employees
5.0
27 Jun 2026

Managers use it without being chased

Managers approve leave from their phones now, which was the whole point. Reporting a board will actually read. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Employees log in voluntarily, which is rare. The employee file holds everything in one place with proper permissions. Document storage with e signature removed a printing step entirely.

What does not

Recruitment is a separate module at a separate price.

Used for more than 5 years
NV

Neo van der Merwe

Learning and Development Manager

Professional consultingSouth AfricaCenturion2 to 10 employees
5.0
26 Jun 2026

Managers use it without being chased

The employee file being in one place made our last inspection straightforward. Reporting a board will actually read. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Large integration catalogue and a proper open API. Leave requests and approvals happen on the phone without training. Document storage with e signature removed a printing step entirely.

What does not

Recruitment is a separate module at a separate price.

Used for less than 6 months
SN

Sarah Ndlovu

Supply Chain Manager

Professional consultingSouth AfricaRustenburg201 to 500 employees
2.0
26 Jun 2026

Leave accruals were wrong from day one

It was clearly built for a different labour market. What surprised me was that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

The employee database itself is fine.

What does not

Support hours do not overlap with our working day. The interface is dated and slow. Leave rules never matched South African requirements.

Used for 1 to 2 years
RS

Rajesh SmithVerified

Industrial Relations Manager

Wholesale and distributionKenyaKenya11 to 50 employees
4.0
23 Jun 2026

The audit trail saved us at a CCMA hearing

We had leave in a shared spreadsheet for six years. This was overdue. The best onboarding workflow in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Reporting a board will actually read. Onboarding checklists removed most of the first week paperwork. Leave requests and approvals happen on the phone without training.

What does not

Recruitment is a separate module at a separate price.

Used for 6 to 12 months
KN

Khanyisile NetshitenzheVerified

Managing Director

HospitalitySouth AfricaEast London11 to 50 employees
4.0
20 Jun 2026

Leave requests left email and never came back

We had leave in a shared spreadsheet for six years. This was overdue. Reporting a board will actually read. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

The best onboarding workflow in the category. Reporting on headcount and turnover is available without asking IT. Onboarding checklists removed most of the first week paperwork.

What does not

Recruitment is a separate module at a separate price.

Used for more than 5 years
RG

Retha GovenderVerified

Supply Chain Manager

Financial servicesSouth AfricaGqeberha51 to 200 employees
4.0
19 Jun 2026

Our employment equity return took hours, not weeks

We had leave in a shared spreadsheet for six years. This was overdue. Employees log in voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Employees log in voluntarily, which is rare. Onboarding checklists removed most of the first week paperwork. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Used for 2 to 5 years
JN

Jenna NelVerified

Supply Chain Manager

Financial servicesSouth AfricaVereeniging2 to 10 employees
3.0
14 Jun 2026

Good for leave, thin everywhere else

Solid for the core, but we still keep a spreadsheet for the reporting we actually need. The best onboarding workflow in the category. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Reporting a board will actually read. The employee record is well organised.

What does not

Performance management is basic. The mobile experience is weaker than the desktop.

Used for less than 6 months
BP

Buhle PretoriusVerified

Chief Executive Officer

Marketing and advertisingSouth AfricaVereenigingSole trader
4.0
13 Jun 2026

Onboarding admin dropped by half

The employee file being in one place made our last inspection straightforward. Employees log in voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Reporting a board will actually read. Leave requests and approvals happen on the phone without training. Document storage with e signature removed a printing step entirely.

What does not

Recruitment is a separate module at a separate price.

Used for 6 to 12 months
SR

Stefan Roberts

General Manager

Motor tradeSouth AfricaRandburg201 to 500 employees
5.0
11 Jun 2026

Onboarding admin dropped by half

We had leave in a shared spreadsheet for six years. This was overdue. Employees log in voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Large integration catalogue and a proper open API. Document storage with e signature removed a printing step entirely. The employee file holds everything in one place with proper permissions.

What does not

Reporting is adequate rather than strong.

Used for less than 6 months
CM

Claire Maharaj

Talent Acquisition Lead

Logistics and transportSouth AfricaMidrand11 to 50 employees
5.0
10 Jun 2026

Our employment equity return took hours, not weeks

We had leave in a shared spreadsheet for six years. This was overdue. Large integration catalogue and a proper open API. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Employees log in voluntarily, which is rare. Reporting on headcount and turnover is available without asking IT. The employee file holds everything in one place with proper permissions.

What does not

Reporting is adequate rather than strong.

Used for 2 to 5 years
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4.3

Overall

from 198 reviews

85% positive11% neutral4% critical

Rating distribution

5
97 of 198
4
71 of 198
3
22 of 198
2
6 of 198
1
2 of 198

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