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198 verified reviews

BambooHR reviews

Every published review of BambooHR, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

198 reviews match · page 4 of 20

FP

Francois PetersenVerified

General Manager

Marketing and advertisingSouth AfricaKlerksdorpSole trader
4.0
03 Jun 2026

Employees actually log in, which surprised me

Managers approve leave from their phones now, which was the whole point. Large integration catalogue and a proper open API. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best onboarding workflow in the category. Reporting on headcount and turnover is available without asking IT. The employee file holds everything in one place with proper permissions.

What does not

Reporting is adequate rather than strong.

Used for more than 5 years
NA

Nkateko AndersonVerified

Procurement Manager

Mining servicesSouth AfricaRustenburg2 to 10 employees
4.0
03 Jun 2026

Onboarding admin dropped by half

Managers approve leave from their phones now, which was the whole point. The best onboarding workflow in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Reporting a board will actually read. The employee file holds everything in one place with proper permissions. Reporting on headcount and turnover is available without asking IT.

What does not

Data is hosted offshore, which our information officer had to sign off.

Used for 6 to 12 months
CV

Charmaine VenterVerified

HR Officer

Professional consultingNamibiaNamibiaSole trader
4.0
03 Jun 2026

Managers use it without being chased

The employee file being in one place made our last inspection straightforward. Large integration catalogue and a proper open API. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Employees log in voluntarily, which is rare. The employee file holds everything in one place with proper permissions. Leave requests and approvals happen on the phone without training.

What does not

Reporting is adequate rather than strong.

Used for more than 5 years
RA

Retha AdamsVerified

Chief Executive Officer

Motor tradeSouth AfricaEast London11 to 50 employees
5.0
29 May 2026

Employees actually log in, which surprised me

The employee file being in one place made our last inspection straightforward. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The best onboarding workflow in the category. Onboarding checklists removed most of the first week paperwork. Document storage with e signature removed a printing step entirely.

What does not

Reporting is adequate rather than strong.

Used for 6 to 12 months
MA

Musa AbrahamsVerified

Employment Equity Officer

RetailSouth AfricaPretoria500 plus employees
5.0
28 May 2026

Employees actually log in, which surprised me

We had leave in a shared spreadsheet for six years. This was overdue. Reporting a board will actually read. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Employees log in voluntarily, which is rare. Reporting on headcount and turnover is available without asking IT. Leave requests and approvals happen on the phone without training.

What does not

Recruitment is a separate module at a separate price.

Used for 1 to 2 years
GS

Grant Smith

HR Director

Marketing and advertisingSouth AfricaGqeberha51 to 200 employees
4.0
28 May 2026

Employees actually log in, which surprised me

We had leave in a shared spreadsheet for six years. This was overdue. Large integration catalogue and a proper open API. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Employees log in voluntarily, which is rare. The employee file holds everything in one place with proper permissions. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Used for 1 to 2 years
GA

Grant Abrahams

Employment Equity Officer

Motor tradeSouth AfricaEast London51 to 200 employees
2.0
28 May 2026

We went back to spreadsheets after nine months

It was clearly built for a different labour market. Where it earns its keep is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. It may suit a simpler business than ours.

What works

Document storage works.

What does not

Leave rules never matched South African requirements. Support hours do not overlap with our working day. The interface is dated and slow.

Used for 6 to 12 months
NB

Nadia ButheleziVerified

HR Manager

Professional consultingKenyaKenyaSole trader
4.0
24 May 2026

Managers use it without being chased

The employee file being in one place made our last inspection straightforward. The best onboarding workflow in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Large integration catalogue and a proper open API. Reporting on headcount and turnover is available without asking IT. Document storage with e signature removed a printing step entirely.

What does not

Recruitment is a separate module at a separate price.

Used for less than 6 months
EZ

Elmarie Zulu

HR Manager

HealthcareSouth AfricaCape Town11 to 50 employees
3.0
23 May 2026

Adoption took longer than the vendor suggested

It has reduced admin, just not as much as the demo suggested. The best onboarding workflow in the category. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Reporting a board will actually read. The employee record is well organised.

What does not

There is no local payroll integration. The mobile experience is weaker than the desktop.

Used for 1 to 2 years
SM

Sibusiso MabasoVerified

HR Officer

EducationSouth AfricaStellenbosch51 to 200 employees
3.0
21 May 2026

Good for leave, thin everywhere else

It has reduced admin, just not as much as the demo suggested. The best onboarding workflow in the category. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

The best onboarding workflow in the category. Leave management works reliably.

What does not

Performance management is basic. There is no local payroll integration.

Response from the vendor03 Jun 2026

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for less than 6 months
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4.3

Overall

from 198 reviews

85% positive11% neutral4% critical

Rating distribution

5
97 of 198
4
71 of 198
3
22 of 198
2
6 of 198
1
2 of 198

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