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198 verified reviews

BambooHR reviews

Every published review of BambooHR, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

198 reviews match · page 9 of 20

BZ

Bradley ZuluVerified

HR Manager

EducationSouth AfricaBloemfontein500 plus employees
4.0
31 Jan 2026

Managers use it without being chased

Managers approve leave from their phones now, which was the whole point. Large integration catalogue and a proper open API. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The best onboarding workflow in the category. Reporting on headcount and turnover is available without asking IT. Document storage with e signature removed a printing step entirely.

What does not

Recruitment is a separate module at a separate price.

Used for less than 6 months
HN

Hlengiwe Netshitenzhe

Learning and Development Manager

Security servicesNamibiaNamibia500 plus employees
1.0
30 Jan 2026

No real understanding of South African labour law

The leave rules never matched the BCEA properly and we gave up correcting them. Where it earns its keep is that the parts we were sold on never worked the way they were demonstrated. It has cost us more time than it has saved. We moved to an alternative and the difference was immediate.

What works

The employee database itself is fine.

What does not

The interface is dated and slow. Support hours do not overlap with our working day. Leave rules never matched South African requirements.

Used for 1 to 2 years
DT

Denise TaylorVerified

Production Manager

Legal servicesSouth AfricaWitbank500 plus employees
5.0
28 Jan 2026

Employees actually log in, which surprised me

Managers approve leave from their phones now, which was the whole point. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Large integration catalogue and a proper open API. Leave requests and approvals happen on the phone without training. Onboarding checklists removed most of the first week paperwork.

What does not

Recruitment is a separate module at a separate price.

Used for less than 6 months
RD

Ryan DavidsVerified

HR Officer

Information technologySouth AfricaPolokwane500 plus employees
5.0
27 Jan 2026

Managers use it without being chased

We had leave in a shared spreadsheet for six years. This was overdue. Employees log in voluntarily, which is rare. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Large integration catalogue and a proper open API. Reporting on headcount and turnover is available without asking IT. Leave requests and approvals happen on the phone without training.

What does not

Data is hosted offshore, which our information officer had to sign off.

Used for less than 6 months
BD

Bongani DlaminiVerified

Founder

Marketing and advertisingSouth AfricaJohannesburg11 to 50 employees
5.0
21 Jan 2026

Managers use it without being chased

Managers approve leave from their phones now, which was the whole point. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Employees log in voluntarily, which is rare. Document storage with e signature removed a printing step entirely. Leave requests and approvals happen on the phone without training.

What does not

Data is hosted offshore, which our information officer had to sign off.

Used for 1 to 2 years
LN

Lerato NelVerified

People Operations Lead

Security servicesSouth AfricaJohannesburg11 to 50 employees
4.0
19 Jan 2026

Onboarding admin dropped by half

Managers approve leave from their phones now, which was the whole point. The best onboarding workflow in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Large integration catalogue and a proper open API. Document storage with e signature removed a printing step entirely. Reporting on headcount and turnover is available without asking IT.

What does not

Recruitment is a separate module at a separate price.

Used for 2 to 5 years
AK

Annelize KannemeyerVerified

HR Manager

Motor tradeSouth AfricaRustenburg500 plus employees
3.0
19 Jan 2026

Good for leave, thin everywhere else

It has reduced admin, just not as much as the demo suggested. Reporting a board will actually read. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Reporting a board will actually read. Managers found it easy enough to use.

What does not

Performance management is basic. BCEA leave had to be configured rather than selected.

Used for 2 to 5 years
FC

Faizel CupidoVerified

Talent Acquisition Lead

InsuranceSouth AfricaRustenburg201 to 500 employees
5.0
16 Jan 2026

The audit trail saved us at a CCMA hearing

The employee file being in one place made our last inspection straightforward. Reporting a board will actually read. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Large integration catalogue and a proper open API. Leave requests and approvals happen on the phone without training. Document storage with e signature removed a printing step entirely.

What does not

Data is hosted offshore, which our information officer had to sign off.

Used for 6 to 12 months
TT

Tinyiko Taylor

Production Manager

RecruitmentSouth AfricaRandburgSole trader
5.0
04 Jan 2026

Onboarding admin dropped by half

The employee file being in one place made our last inspection straightforward. Reporting a board will actually read. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best onboarding workflow in the category. Reporting on headcount and turnover is available without asking IT. The employee file holds everything in one place with proper permissions.

What does not

Reporting is adequate rather than strong.

Used for more than 5 years
PM

Pieter MthembuVerified

Partner

Security servicesSouth AfricaKimberley11 to 50 employees
1.0
30 Dec 2025

Leave accruals were wrong from day one

It was clearly built for a different labour market. Where it earns its keep is that the parts we were sold on never worked the way they were demonstrated. It has cost us more time than it has saved. We moved to an alternative and the difference was immediate.

What works

Document storage works.

What does not

Support hours do not overlap with our working day. The interface is dated and slow. Leave rules never matched South African requirements.

Used for 2 to 5 years
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4.3

Overall

from 198 reviews

85% positive11% neutral4% critical

Rating distribution

5
97 of 198
4
71 of 198
3
22 of 198
2
6 of 198
1
2 of 198

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