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198 verified reviews

BambooHR reviews

Every published review of BambooHR, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

198 reviews match · page 10 of 20

SS

Sunette Smith

Employment Equity Officer

ManufacturingSouth AfricaRandburg500 plus employees
5.0
27 Dec 2025

Our employment equity return took hours, not weeks

The employee file being in one place made our last inspection straightforward. The best onboarding workflow in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Large integration catalogue and a proper open API. Reporting on headcount and turnover is available without asking IT. Leave requests and approvals happen on the phone without training.

What does not

Reporting is adequate rather than strong.

Used for 6 to 12 months
RS

Retha SteynVerified

HR Officer

EngineeringSouth AfricaPretoriaSole trader
5.0
24 Dec 2025

Leave requests left email and never came back

We had leave in a shared spreadsheet for six years. This was overdue. Reporting a board will actually read. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Large integration catalogue and a proper open API. Document storage with e signature removed a printing step entirely. Reporting on headcount and turnover is available without asking IT.

What does not

Reporting is adequate rather than strong.

Used for 1 to 2 years
BI

Bradley IsaacsVerified

General Manager

InsuranceSouth AfricaCenturionSole trader
2.0
21 Dec 2025

We went back to spreadsheets after nine months

The leave rules never matched the BCEA properly and we gave up correcting them. For context, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

The employee database itself is fine.

What does not

Support hours do not overlap with our working day. Leave rules never matched South African requirements. The interface is dated and slow.

Response from the vendor29 Dec 2025

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for 2 to 5 years
JH

Jaco HlungwaniVerified

HR Director

Legal servicesSouth AfricaRustenburg500 plus employees
4.0
19 Dec 2025

Leave requests left email and never came back

Managers approve leave from their phones now, which was the whole point. The best onboarding workflow in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Reporting a board will actually read. Onboarding checklists removed most of the first week paperwork. Document storage with e signature removed a printing step entirely.

What does not

Reporting is adequate rather than strong.

Used for 1 to 2 years
LN

Lungile NgcoboVerified

Production Manager

Wholesale and distributionSouth AfricaSandton51 to 200 employees
5.0
18 Dec 2025

Our employment equity return took hours, not weeks

We had leave in a shared spreadsheet for six years. This was overdue. Large integration catalogue and a proper open API. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Employees log in voluntarily, which is rare. Document storage with e signature removed a printing step entirely. Reporting on headcount and turnover is available without asking IT.

What does not

Reporting is adequate rather than strong.

Used for less than 6 months
RR

Rudzani RobertsVerified

Logistics Coordinator

Information technologySouth AfricaVereeniging2 to 10 employees
4.0
08 Dec 2025

Leave requests left email and never came back

We had leave in a shared spreadsheet for six years. This was overdue. Employees log in voluntarily, which is rare. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Employees log in voluntarily, which is rare. The employee file holds everything in one place with proper permissions. Onboarding checklists removed most of the first week paperwork.

What does not

Data is hosted offshore, which our information officer had to sign off.

Used for 6 to 12 months
NR

Nkateko ReddyVerified

HR Director

HealthcareSouth AfricaCape Town2 to 10 employees
4.0
01 Dec 2025

Our employment equity return took hours, not weeks

The employee file being in one place made our last inspection straightforward. Large integration catalogue and a proper open API. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Employees log in voluntarily, which is rare. The employee file holds everything in one place with proper permissions. Onboarding checklists removed most of the first week paperwork.

What does not

Data is hosted offshore, which our information officer had to sign off.

Used for 6 to 12 months
MZ

Mulalo ZuluVerified

Industrial Relations Manager

Marketing and advertisingSouth AfricaDurban500 plus employees
2.0
27 Nov 2025

Support hours never overlap with ours

The leave rules never matched the BCEA properly and we gave up correcting them. The honest position is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.

What works

The employee database itself is fine.

What does not

The interface is dated and slow. Support hours do not overlap with our working day. Leave rules never matched South African requirements.

Used for 6 to 12 months
SK

Stefan KrugerVerified

Logistics Coordinator

Property and real estateSouth AfricaRustenburg11 to 50 employees
3.0
21 Nov 2025

Solid core, disappointing reporting

Solid for the core, but we still keep a spreadsheet for the reporting we actually need. Large integration catalogue and a proper open API. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Large integration catalogue and a proper open API. Managers found it easy enough to use.

What does not

There is no local payroll integration. The mobile experience is weaker than the desktop.

Used for 2 to 5 years
DC

Denise CoetzeeVerified

People Operations Lead

Food and beverageSouth AfricaCape Town51 to 200 employees
4.0
19 Nov 2025

Employees actually log in, which surprised me

Managers approve leave from their phones now, which was the whole point. The best onboarding workflow in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Employees log in voluntarily, which is rare. Onboarding checklists removed most of the first week paperwork. The employee file holds everything in one place with proper permissions.

What does not

Recruitment is a separate module at a separate price.

Used for less than 6 months
Previous1...91011...20Next

4.3

Overall

from 198 reviews

85% positive11% neutral4% critical

Rating distribution

5
97 of 198
4
71 of 198
3
22 of 198
2
6 of 198
1
2 of 198

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