223 verified reviews

ClickUp reviews

Every published review of ClickUp, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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223 reviews match · page 12 of 23

Faizel WilliamsVerified

Business Systems Analyst

Retail

Klerksdorp500 plus employees

4.0

13 Nov 2025

The whole team adopted it in a fortnight

We rolled it out to twenty two people and adoption was close to complete within a month. Native time tracking included from the free tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The most capable free tier in the category. The mobile app is good enough for approvals on the road. Time tracking sits with the tasks, so billing is accurate.

What does not

Seat bands mean paying for people who do not exist.

Zaida MabundaVerified

Systems Administrator

Property and real estate

Polokwane51 to 200 employees

5.0

08 Nov 2025

Time tracking in the same tool changed our billing

The team asked to keep it after the trial, which has never happened before. Documents, whiteboards and tasks in one product. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Native time tracking included from the free tier. Time tracking sits with the tasks, so billing is accurate. Templates mean a new project is set up in minutes.

What does not

Seat bands mean paying for people who do not exist.

Ilze SeptemberVerified

PMO Lead

Agriculture

GeorgeSole trader

4.0

08 Nov 2025

Time tracking in the same tool changed our billing

Client status reporting used to take a morning a week. Now it takes ten minutes. The most capable free tier in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Replaces three or four separate dollar subscriptions. Automation handles the routine handoffs between teams. The mobile app is good enough for approvals on the road.

What does not

Seat bands mean paying for people who do not exist.

Megan PetersenVerified

Systems Administrator

Agriculture

Pretoria11 to 50 employees

5.0

06 Nov 2025

Simple enough that people actually use it

The team asked to keep it after the trial, which has never happened before. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Native time tracking included from the free tier. The mobile app is good enough for approvals on the road. Client facing views mean fewer status emails.

What does not

Seat bands mean paying for people who do not exist.

Neo FletcherVerified

Production Manager

Logistics and transport

SandtonSole trader

4.0

27 Oct 2025

Client reporting takes minutes now

Client status reporting used to take a morning a week. Now it takes ten minutes. Replaces three or four separate dollar subscriptions. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Documents, whiteboards and tasks in one product. Client facing views mean fewer status emails. Time tracking sits with the tasks, so billing is accurate.

What does not

Seat bands mean paying for people who do not exist.

Shalini OctoberVerified

Plant Manager

Information technology

Nelspruit2 to 10 employees

5.0

17 Oct 2025

Client reporting takes minutes now

Client status reporting used to take a morning a week. Now it takes ten minutes. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Native time tracking included from the free tier. Time tracking sits with the tasks, so billing is accurate. Automation handles the routine handoffs between teams.

What does not

Without governance the number of boards grows out of control.

Zodwa FletcherVerified

Head of IT

Information technology

Klerksdorp51 to 200 employees

3.0

10 Oct 2025

Great tool, we built it badly at first

Half the team lives in it and half still work from email. Replaces three or four separate dollar subscriptions. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Documents, whiteboards and tasks in one product. The views are flexible.

What does not

Dollar pricing makes the budget unpredictable. Performance degrades on a large workspace.

Mpho HendricksVerified

IT Director

Security services

Richards Bay51 to 200 employees

5.0

30 Sept 2025

Visibility across twelve projects, finally

The team asked to keep it after the trial, which has never happened before. Replaces three or four separate dollar subscriptions. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The most capable free tier in the category. Everyone can see what is due this week without asking. The mobile app is good enough for approvals on the road.

What does not

Reporting is weaker than the task management.

Tshepo Coetzee

Head of IT

Education

Polokwane2 to 10 employees

5.0

24 Sept 2025

Client reporting takes minutes now

Client status reporting used to take a morning a week. Now it takes ten minutes. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Native time tracking included from the free tier. Everyone can see what is due this week without asking. Client facing views mean fewer status emails.

What does not

Without governance the number of boards grows out of control.

Andre NkosiVerified

Studio Manager

Motor trade

Midrand201 to 500 employees

4.0

23 Sept 2025

The whole team adopted it in a fortnight

The team asked to keep it after the trial, which has never happened before. Native time tracking included from the free tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The most capable free tier in the category. Automation handles the routine handoffs between teams. Client facing views mean fewer status emails.

What does not

Reporting is weaker than the task management.

223 verified reviews

Client status reporting used to take a morning a week. Now it takes ten minutes. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Native time tracking included from the free tier. Everyone can see what is due this week without asking. Client facing views mean fewer status emails.

What does not

Without governance the number of boards grows out of control.

Andre NkosiVerified

Studio Manager

Motor trade

Midrand201 to 500 employees

4.0

23 Sept 2025

The whole team adopted it in a fortnight

What works

The most capable free tier in the category. Automation handles the routine handoffs between teams. Client facing views mean fewer status emails.

What does not

Reporting is weaker than the task management.