223 verified reviews

ClickUp reviews

Every published review of ClickUp, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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223 reviews match · page 17 of 23

Nokuthula Isaacs

Brand Manager

Financial services

Paarl51 to 200 employees

4.0

02 Feb 2025

Simple enough that people actually use it

The team asked to keep it after the trial, which has never happened before. Native time tracking included from the free tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Native time tracking included from the free tier. Time tracking sits with the tasks, so billing is accurate. Templates mean a new project is set up in minutes.

What does not

Without governance the number of boards grows out of control.

Hendrik BennettVerified

Studio Manager

Insurance

DurbanSole trader

5.0

31 Jan 2025

Client reporting takes minutes now

We rolled it out to twenty two people and adoption was close to complete within a month. Native time tracking included from the free tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The most capable free tier in the category. Automation handles the routine handoffs between teams. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.

Anke NkunaVerified

Head of Delivery

Logistics and transport

Nelspruit500 plus employees

5.0

25 Jan 2025

Time tracking in the same tool changed our billing

We rolled it out to twenty two people and adoption was close to complete within a month. Replaces three or four separate dollar subscriptions. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The most capable free tier in the category. Time tracking sits with the tasks, so billing is accurate. The mobile app is good enough for approvals on the road.

What does not

Without governance the number of boards grows out of control.

Ryan RobertsVerified

Digital Marketing Manager

Manufacturing

Midrand11 to 50 employees

5.0

16 Jan 2025

Visibility across twelve projects, finally

What works

Replaces three or four separate dollar subscriptions. Automation handles the routine handoffs between teams. The mobile app is good enough for approvals on the road.

What does not

Without governance the number of boards grows out of control.

Sipho DlaminiVerified

Delivery Manager

Construction

Paarl2 to 10 employees

4.0

12 Jan 2025

Client reporting takes minutes now

We rolled it out to twenty two people and adoption was close to complete within a month. Native time tracking included from the free tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Replaces three or four separate dollar subscriptions. Everyone can see what is due this week without asking. Templates mean a new project is set up in minutes.

What does not

Seat bands mean paying for people who do not exist.

Willem MahlanguVerified

Project Coordinator

Mining services

Johannesburg11 to 50 employees

4.0

03 Jan 2025

Time tracking in the same tool changed our billing

We rolled it out to twenty two people and adoption was close to complete within a month. The most capable free tier in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Documents, whiteboards and tasks in one product. Client facing views mean fewer status emails. Everyone can see what is due this week without asking.

What does not

Reporting is weaker than the task management.

Sarah ButheleziVerified

Solutions Architect

Property and real estate

Witbank11 to 50 employees

5.0

27 Dec 2024

The whole team adopted it in a fortnight

Client status reporting used to take a morning a week. Now it takes ten minutes. Native time tracking included from the free tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The most capable free tier in the category. Time tracking sits with the tasks, so billing is accurate. Templates mean a new project is set up in minutes.

What does not

Seat bands mean paying for people who do not exist.

Nadia KhumaloVerified

Business Systems Analyst

Manufacturing

Cape Town500 plus employees

4.0

27 Dec 2024

The whole team adopted it in a fortnight

Client status reporting used to take a morning a week. Now it takes ten minutes. Replaces three or four separate dollar subscriptions. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Native time tracking included from the free tier. Templates mean a new project is set up in minutes. Client facing views mean fewer status emails.

What does not

Reporting is weaker than the task management.

Lizelle Radebe

Operations Manager

Accounting

Pietermaritzburg201 to 500 employees

5.0

24 Dec 2024

The whole team adopted it in a fortnight

We rolled it out to twenty two people and adoption was close to complete within a month. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The most capable free tier in the category. Everyone can see what is due this week without asking. The mobile app is good enough for approvals on the road.

What does not

Reporting is weaker than the task management.

Jenna KrugerVerified

Procurement Manager

Mining services

Namibia11 to 50 employees

5.0

21 Dec 2024

The whole team adopted it in a fortnight

We rolled it out to twenty two people and adoption was close to complete within a month. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Native time tracking included from the free tier. Templates mean a new project is set up in minutes. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.

223 verified reviews

We rolled it out to twenty two people and adoption was close to complete within a month. Native time tracking included from the free tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Replaces three or four separate dollar subscriptions. Everyone can see what is due this week without asking. Templates mean a new project is set up in minutes.

What does not

Seat bands mean paying for people who do not exist.

Willem MahlanguVerified

Project Coordinator

Mining services

Johannesburg11 to 50 employees

4.0

03 Jan 2025

Time tracking in the same tool changed our billing

What works

Documents, whiteboards and tasks in one product. Client facing views mean fewer status emails. Everyone can see what is due this week without asking.

What does not

Reporting is weaker than the task management.

Sarah ButheleziVerified

Solutions Architect

Property and real estate

Witbank11 to 50 employees

5.0

27 Dec 2024

The whole team adopted it in a fortnight

What works

The most capable free tier in the category. Time tracking sits with the tasks, so billing is accurate. Templates mean a new project is set up in minutes.

What does not

Seat bands mean paying for people who do not exist.

Nadia KhumaloVerified

Business Systems Analyst

Manufacturing

Cape Town500 plus employees

4.0

27 Dec 2024

The whole team adopted it in a fortnight

What works

Native time tracking included from the free tier. Templates mean a new project is set up in minutes. Client facing views mean fewer status emails.

What does not

Reporting is weaker than the task management.

Lizelle Radebe

Operations Manager

Accounting

Pietermaritzburg201 to 500 employees

5.0

24 Dec 2024

The whole team adopted it in a fortnight

We rolled it out to twenty two people and adoption was close to complete within a month. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The most capable free tier in the category. Everyone can see what is due this week without asking. The mobile app is good enough for approvals on the road.

What does not

Reporting is weaker than the task management.

Jenna KrugerVerified

Procurement Manager

Mining services

Namibia11 to 50 employees

5.0

21 Dec 2024

The whole team adopted it in a fortnight

We rolled it out to twenty two people and adoption was close to complete within a month. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Native time tracking included from the free tier. Templates mean a new project is set up in minutes. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.