223 verified reviews

ClickUp reviews

Every published review of ClickUp, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

223 reviews match · page 21 of 23

Nkateko RobertsVerified

Head of Delivery

Property and real estate

Botswana11 to 50 employees

5.0

27 Mar 2024

Client reporting takes minutes now

The team asked to keep it after the trial, which has never happened before. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Native time tracking included from the free tier. Client facing views mean fewer status emails. Templates mean a new project is set up in minutes.

What does not

Without governance the number of boards grows out of control.

Michelle SteynVerified

Systems Administrator

Information technology

NamibiaSole trader

3.0

27 Mar 2024

Fine for tasks, weak for resourcing

It works, we just had to redo our structure after four months of getting it wrong. Documents, whiteboards and tasks in one product. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

The most capable free tier in the category. The views are flexible.

What does not

There is no native time tracking. Performance degrades on a large workspace.

Preggie WilliamsVerified

Supply Chain Manager

Motor trade

NelspruitSole trader

5.0

24 Mar 2024

Client reporting takes minutes now

We rolled it out to twenty two people and adoption was close to complete within a month. Native time tracking included from the free tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Native time tracking included from the free tier. Everyone can see what is due this week without asking. Templates mean a new project is set up in minutes.

What does not

Without governance the number of boards grows out of control.

Sunette MabundaVerified

Supply Chain Manager

Financial services

Namibia51 to 200 employees

3.0

09 Mar 2024

Works, but the seat bands hurt at our size

Half the team lives in it and half still work from email. Native time tracking included from the free tier. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Replaces three or four separate dollar subscriptions. Task management is reliable.

What does not

Performance degrades on a large workspace. Dollar pricing makes the budget unpredictable.

Dineo SegwapaVerified

Logistics Coordinator

Accounting

Kimberley2 to 10 employees

5.0

14 Feb 2024

Time tracking in the same tool changed our billing

We rolled it out to twenty two people and adoption was close to complete within a month. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The most capable free tier in the category. Time tracking sits with the tasks, so billing is accurate. Client facing views mean fewer status emails.

What does not

Seat bands mean paying for people who do not exist.

Preggie MabasoVerified

Head of Marketing

Retail

Bloemfontein11 to 50 employees

5.0

11 Feb 2024

Time tracking in the same tool changed our billing

Client status reporting used to take a morning a week. Now it takes ten minutes. The most capable free tier in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Documents, whiteboards and tasks in one product. Client facing views mean fewer status emails. The mobile app is good enough for approvals on the road.

What does not

Seat bands mean paying for people who do not exist.

Karabo SeptemberVerified

Solutions Architect

Accounting

NelspruitSole trader

5.0

09 Feb 2024

Visibility across twelve projects, finally

We rolled it out to twenty two people and adoption was close to complete within a month. Native time tracking included from the free tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The most capable free tier in the category. Automation handles the routine handoffs between teams. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.

Zodwa MnisiVerified

Digital Marketing Manager

Professional consulting

Kenya51 to 200 employees

5.0

05 Feb 2024

Client reporting takes minutes now

We rolled it out to twenty two people and adoption was close to complete within a month. Native time tracking included from the free tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Native time tracking included from the free tier. Client facing views mean fewer status emails. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.

Naresh Titus

Creative Director

Engineering

Nelspruit201 to 500 employees

4.0

24 Jan 2024

Client reporting takes minutes now

Client status reporting used to take a morning a week. Now it takes ten minutes. Replaces three or four separate dollar subscriptions. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Native time tracking included from the free tier. Templates mean a new project is set up in minutes. Client facing views mean fewer status emails.

What does not

Reporting is weaker than the task management.

Andrew OctoberVerified

Systems Administrator

Construction

Klerksdorp11 to 50 employees

4.0

24 Jan 2024

Time tracking in the same tool changed our billing

Client status reporting used to take a morning a week. Now it takes ten minutes. Native time tracking included from the free tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Documents, whiteboards and tasks in one product. The mobile app is good enough for approvals on the road. Client facing views mean fewer status emails.

What does not

Without governance the number of boards grows out of control.

223 verified reviews

We rolled it out to twenty two people and adoption was close to complete within a month. Native time tracking included from the free tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The most capable free tier in the category. Automation handles the routine handoffs between teams. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.

Zodwa MnisiVerified

Digital Marketing Manager

Professional consulting

Kenya51 to 200 employees

5.0

05 Feb 2024

Client reporting takes minutes now

We rolled it out to twenty two people and adoption was close to complete within a month. Native time tracking included from the free tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Native time tracking included from the free tier. Client facing views mean fewer status emails. Time tracking sits with the tasks, so billing is accurate.

What does not

Without governance the number of boards grows out of control.

Naresh Titus

Creative Director

Engineering

Nelspruit201 to 500 employees

4.0

24 Jan 2024

Client reporting takes minutes now

What works

Native time tracking included from the free tier. Templates mean a new project is set up in minutes. Client facing views mean fewer status emails.

What does not

Reporting is weaker than the task management.

Andrew OctoberVerified

Systems Administrator

Construction

Klerksdorp11 to 50 employees

4.0

24 Jan 2024

Time tracking in the same tool changed our billing

What works

Documents, whiteboards and tasks in one product. The mobile app is good enough for approvals on the road. Client facing views mean fewer status emails.

What does not

Without governance the number of boards grows out of control.