Skip to content
Bosberaaad
  • Software
  • Categories
  • Compare
  • Guides
  • About
List your software

Let’s work it out

Get in TouchList Your Software
Bosberaaad

South Africa's independent business software guide. Clear comparisons, local compliance checks and prices in rand.

South AfricaBaviaans Local Municipality, Eastern Cape

Knysna StEastern Cape 6445+27 78 083 9764hello@bosberaaad.co.za

Browse

  • All software
  • Categories
  • Compare products
  • Buying guides
  • Search

Company

  • About us
  • Contact
  • How we rate
  • Newsletter
  • List your software

Legal

  • Terms of use
  • Privacy policy
  • Cookie policy
  • Affiliate disclosure
  • PAIA manual
  • Accessibility

©2026 Bosberaaad. South Africa's independent business software guide.

Bosberaaad

  1. Home
  2. Software
  3. Freshsales
  4. Reviews

152 verified reviews

Freshsales reviews

Every published review of Freshsales, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

152 reviews match · page 12 of 16

KR

Khanyisile ReddyVerified

Managing Director

HealthcareNamibiaNamibia2 to 10 employees
5.0
10 Jan 2025

Forecast is within five percent every month

We moved off a spreadsheet and the difference in forecast quality was immediate. A free tier good enough for a genuine trial. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

A free tier good enough for a genuine trial. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
NM

Nosipho MnisiVerified

General Manager

Security servicesSouth AfricaCenturion201 to 500 employees
3.0
30 Dec 2024

Capable, but the team resisted it for months

We use about a third of it and pay for all of it. A workflow builder a sales manager can drive unaided. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Built in telephony with automatic call logging and recording. Contact and deal management are solid.

What does not

Reporting is limited without moving up a tier. The interface is dense for a new user.

Used for 1 to 2 years
SZ

Sunette ZuluVerified

Key Accounts Manager

HospitalitySouth AfricaNelspruit201 to 500 employees
5.0
12 Dec 2024

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. A workflow builder a sales manager can drive unaided. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

A free tier good enough for a genuine trial. Quoting from the record removed a handoff to admin. Automation handles the follow up sequence reps used to forget.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
YN

Yashika Nkuna

Digital Marketing Manager

Security servicesSouth AfricaPolokwaneSole trader
5.0
22 Nov 2024

The pipeline is finally accurate

We moved off a spreadsheet and the difference in forecast quality was immediate. A free tier good enough for a genuine trial. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

A free tier good enough for a genuine trial. Automation handles the follow up sequence reps used to forget. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Used for 2 to 5 years
ND

Nosipho du PlessisVerified

Key Accounts Manager

HospitalitySouth AfricaBloemfontein201 to 500 employees
4.0
10 Nov 2024

Set up in a week, adopted in two

The automation removed about four hours a week of follow up admin per rep. A free tier good enough for a genuine trial. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Contact scoring included rather than sold as a premium tier. The pipeline view gives an honest picture of the month. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 6 to 12 months
LM

Lizelle MoodleyVerified

Managing Director

Security servicesSouth AfricaGeorge11 to 50 employees
4.0
06 Nov 2024

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. Built in telephony with automatic call logging and recording. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

A free tier good enough for a genuine trial. Automation handles the follow up sequence reps used to forget. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 1 to 2 years
VJ

Vikash JonesVerified

Business Development Manager

HealthcareSouth AfricaPolokwane201 to 500 employees
4.0
26 Oct 2024

The pipeline is finally accurate

We moved off a spreadsheet and the difference in forecast quality was immediate. Contact scoring included rather than sold as a premium tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

A free tier good enough for a genuine trial. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 6 to 12 months
KK

Khanyisile KhumaloVerified

Inside Sales Lead

Motor tradeSouth AfricaSandton11 to 50 employees
4.0
29 Sept 2024

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Contact scoring included rather than sold as a premium tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

A workflow builder a sales manager can drive unaided. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for more than 5 years
TM

Tinyiko Motaung

Owner

Legal servicesSouth AfricaGqeberha11 to 50 employees
5.0
28 Sept 2024

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. A free tier good enough for a genuine trial. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

A free tier good enough for a genuine trial. Automation handles the follow up sequence reps used to forget. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Used for less than 6 months
WS

Willem SekhukhuneVerified

Inside Sales Lead

Professional consultingSouth AfricaRandburg51 to 200 employees
5.0
16 Sept 2024

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. Built in telephony with automatic call logging and recording. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Built in telephony with automatic call logging and recording. The mobile app works well enough for a rep between meetings. Reporting answers the questions the sales meeting actually asks.

What does not

The features we needed sat one tier above the one we were quoted.

Used for less than 6 months
Previous1...111213...16Next

4.0

Overall

from 152 reviews

75% positive17% neutral8% critical

Rating distribution

5
55 of 152
4
59 of 152
3
26 of 152
2
10 of 152
1
2 of 152

Sponsored

Half page advertising slot, 300 by 600