Jenna RamavhoyaVerified
Operations Director
No real understanding of South African labour law
It was clearly built for a different labour market. In practice, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. Test it hard during the trial with real volume before committing.
What works
The employee database itself is fine.
What does not
The interface is dated and slow. Leave rules never matched South African requirements. Support hours do not overlap with our working day.
