Ashley KannemeyerVerified
Head of Marketing
The pipeline is finally accurate
We moved off a spreadsheet and the difference in forecast quality was immediate. The highest CRM adoption rate we see in our review set. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Strong mobile app for people working between meetings. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.
What does not
The features we needed sat one tier above the one we were quoted.
