268 verified reviews

QuickBooks Online reviews

Every published review of QuickBooks Online, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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268 reviews match · page 11 of 27

Yashika Bezuidenhout

Chief Operating Officer

Food and beverage

RustenburgSole trader

5.0

15 Dec 2025

Bank feeds alone justify the subscription

After two years I can say the reconciliation time saving is real and it is significant. Multi currency from the middle tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Multi currency from the middle tier. VAT201 figures come out right without a manual working paper. Multi currency handling is genuinely correct on unrealised gains.

What does not

Support response times slow noticeably at month end.

Grant JonesVerified

Chief Operating Officer

Marketing and advertising

Polokwane500 plus employees

3.0

07 Dec 2025

Good ledger, disappointing reporting

Good enough that changing again is not worth the disruption. Reporting and budgeting well ahead of its price point. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Reporting and budgeting well ahead of its price point. The core ledger is reliable.

What does not

There is no direct submission to eFiling, so the return is captured by hand. Getting a person on the phone is difficult.

Buhle KannemeyerVerified

Chief Executive Officer

Motor trade

Randburg11 to 50 employees

5.0

03 Dec 2025

Reconciliation went from a week to an afternoon

Our practice put four clients on this before we moved our own business across. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Reporting and budgeting well ahead of its price point. Multi currency handling is genuinely correct on unrealised gains. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Johan MoodleyVerified

Financial Manager

Wholesale and distribution

East London2 to 10 employees

5.0

30 Nov 2025

VAT season stopped being a crisis

I run the books for three related companies and this is the first system that has kept up. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Multi currency from the middle tier. Our accountant has their own login at no extra cost. The audit trail has answered every query our auditors raised.

What does not

The interface has not aged well.

Kirsten MabasoVerified

Practice Manager

Healthcare

Pietermaritzburg51 to 200 employees

5.0

30 Nov 2025

Solid, boring, and that is exactly what I wanted

I run the books for three related companies and this is the first system that has kept up. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Nokuthula WindvogelVerified

Procurement Manager

Financial services

Klerksdorp11 to 50 employees

5.0

28 Nov 2025

Bank feeds alone justify the subscription

Our practice put four clients on this before we moved our own business across. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Marlize SekhukhuneVerified

Chief Operating Officer

Food and beverage

Richards Bay51 to 200 employees

5.0

19 Nov 2025

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Large global template and app ecosystem. VAT201 figures come out right without a manual working paper. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Inventory is too basic for a stock heavy business.

Annelize KrugerVerified

Accountant

Legal services

East LondonSole trader

4.0

19 Nov 2025

VAT season stopped being a crisis

After two years I can say the reconciliation time saving is real and it is significant. Multi currency from the middle tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Large global template and app ecosystem. Month end close has dropped from six days to two. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

Ayanda NetshitenzheVerified

Management Accountant

Motor trade

BloemfonteinSole trader

5.0

18 Nov 2025

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. Invoices go out looking professional with no design work.

What does not

Support response times slow noticeably at month end.

Nomsa DavidsVerified

Warehouse Manager

Manufacturing

George11 to 50 employees

5.0

17 Nov 2025

VAT season stopped being a crisis

We moved across from a desktop package eighteen months ago and I would not go back. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Reporting and budgeting well ahead of its price point. VAT201 figures come out right without a manual working paper. Month end close has dropped from six days to two.

What does not

The interface has not aged well.

268 verified reviews

Our practice put four clients on this before we moved our own business across. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Marlize SekhukhuneVerified

Chief Operating Officer

Food and beverage

Richards Bay51 to 200 employees

5.0

19 Nov 2025

Our bookkeeper got two days a month back

What works

Large global template and app ecosystem. VAT201 figures come out right without a manual working paper. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Inventory is too basic for a stock heavy business.

Annelize KrugerVerified

Accountant

Legal services

East LondonSole trader

4.0

19 Nov 2025

VAT season stopped being a crisis

What works

Large global template and app ecosystem. Month end close has dropped from six days to two. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

Ayanda NetshitenzheVerified

Management Accountant

Motor trade

BloemfonteinSole trader

5.0

18 Nov 2025

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. Invoices go out looking professional with no design work.

What does not

Support response times slow noticeably at month end.

Nomsa DavidsVerified

Warehouse Manager

Manufacturing

George11 to 50 employees

5.0

17 Nov 2025

VAT season stopped being a crisis

What works

Reporting and budgeting well ahead of its price point. VAT201 figures come out right without a manual working paper. Month end close has dropped from six days to two.

What does not

The interface has not aged well.