268 verified reviews

QuickBooks Online reviews

Every published review of QuickBooks Online, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

268 reviews match · page 14 of 27

Charmaine JacobsVerified

Creditors Clerk

Professional consulting

Cape Town500 plus employees

5.0

20 Jul 2025

Solid, boring, and that is exactly what I wanted

We moved across from a desktop package eighteen months ago and I would not go back. Multi currency from the middle tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Reporting and budgeting well ahead of its price point. Month end close has dropped from six days to two. Our accountant has their own login at no extra cost.

What does not

Inventory is too basic for a stock heavy business.

Willem Pillay

Supply Chain Manager

Telecommunications

Richards Bay201 to 500 employees

5.0

18 Jul 2025

Reconciliation went from a week to an afternoon

We moved across from a desktop package eighteen months ago and I would not go back. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The best mobile receipt capture in the category. VAT201 figures come out right without a manual working paper. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Katlego FourieVerified

Group Financial Manager

Accounting

GqeberhaSole trader

5.0

17 Jul 2025

Our bookkeeper got two days a month back

After two years I can say the reconciliation time saving is real and it is significant. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Large global template and app ecosystem. Invoices go out looking professional with no design work. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.

Shalini SolomonsVerified

Chief Executive Officer

Marketing and advertising

Centurion201 to 500 employees

4.0

17 Jul 2025

VAT season stopped being a crisis

I run the books for three related companies and this is the first system that has kept up. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Large global template and app ecosystem. Bank feeds match transactions accurately and the rules learn quickly. Invoices go out looking professional with no design work.

What does not

Support response times slow noticeably at month end.

Charmaine IsaacsVerified

Partner

Engineering

Vereeniging500 plus employees

4.0

16 Jul 2025

Migration was painful, the result was worth it

Our practice put four clients on this before we moved our own business across. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best mobile receipt capture in the category. VAT201 figures come out right without a manual working paper. Our accountant has their own login at no extra cost.

What does not

Support response times slow noticeably at month end.

Ravi ZwaneVerified

Group Financial Manager

Manufacturing

Witbank2 to 10 employees

4.0

13 Jul 2025

Does the compliance work without being asked

After two years I can say the reconciliation time saving is real and it is significant. Multi currency from the middle tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Large global template and app ecosystem. Invoices go out looking professional with no design work. The audit trail has answered every query our auditors raised.

What does not

The interface has not aged well.

Naledi FletcherVerified

Creditors Clerk

Engineering

Gqeberha51 to 200 employees

5.0

10 Jul 2025

Does the compliance work without being asked

Our practice put four clients on this before we moved our own business across. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Large global template and app ecosystem. Our accountant has their own login at no extra cost. VAT201 figures come out right without a manual working paper.

What does not

Support response times slow noticeably at month end.

Siyabonga KhumaloVerified

Supply Chain Manager

Engineering

George500 plus employees

4.0

10 Jul 2025

Migration was painful, the result was worth it

After two years I can say the reconciliation time saving is real and it is significant. Large global template and app ecosystem. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Large global template and app ecosystem. Multi currency handling is genuinely correct on unrealised gains. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Kavitha Williams

Chief Operating Officer

Information technology

Randburg11 to 50 employees

4.0

08 Jul 2025

Our bookkeeper got two days a month back

After two years I can say the reconciliation time saving is real and it is significant. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Multi currency from the middle tier. Bank feeds match transactions accurately and the rules learn quickly. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Ravi MoodleyVerified

Managing Director

Healthcare

Somerset West2 to 10 employees

5.0

07 Jul 2025

Our bookkeeper got two days a month back

Our practice put four clients on this before we moved our own business across. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Multi currency from the middle tier. Multi currency handling is genuinely correct on unrealised gains. Our accountant has their own login at no extra cost.

What does not

Inventory is too basic for a stock heavy business.

268 verified reviews

Our practice put four clients on this before we moved our own business across. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Large global template and app ecosystem. Our accountant has their own login at no extra cost. VAT201 figures come out right without a manual working paper.

What does not

Support response times slow noticeably at month end.

Siyabonga KhumaloVerified

Supply Chain Manager

Engineering

George500 plus employees

4.0

10 Jul 2025

Migration was painful, the result was worth it

After two years I can say the reconciliation time saving is real and it is significant. Large global template and app ecosystem. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Large global template and app ecosystem. Multi currency handling is genuinely correct on unrealised gains. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Kavitha Williams

Chief Operating Officer

Information technology

Randburg11 to 50 employees

4.0

08 Jul 2025

Our bookkeeper got two days a month back

What works

Multi currency from the middle tier. Bank feeds match transactions accurately and the rules learn quickly. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Ravi MoodleyVerified

Managing Director

Healthcare

Somerset West2 to 10 employees

5.0

07 Jul 2025

Our bookkeeper got two days a month back

Our practice put four clients on this before we moved our own business across. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Multi currency from the middle tier. Multi currency handling is genuinely correct on unrealised gains. Our accountant has their own login at no extra cost.

What does not

Inventory is too basic for a stock heavy business.