268 verified reviews

QuickBooks Online reviews

Every published review of QuickBooks Online, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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268 reviews match · page 5 of 27

Grant SeptemberVerified

Operations Manager

Agriculture

Klerksdorp500 plus employees

5.0

13 Jun 2026

Finally a ledger our accountant does not complain about

Our practice put four clients on this before we moved our own business across. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Reporting and budgeting well ahead of its price point. Multi currency handling is genuinely correct on unrealised gains. The audit trail has answered every query our auditors raised.

What does not

The interface has not aged well.

James AndersonVerified

Practice Manager

Logistics and transport

Bloemfontein201 to 500 employees

4.0

13 Jun 2026

Solid, boring, and that is exactly what I wanted

Our practice put four clients on this before we moved our own business across. Large global template and app ecosystem. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Reporting and budgeting well ahead of its price point. Month end close has dropped from six days to two. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

David SekhukhuneVerified

Supply Chain Manager

Marketing and advertising

NigeriaSole trader

4.0

13 Jun 2026

Migration was painful, the result was worth it

I run the books for three related companies and this is the first system that has kept up. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Large global template and app ecosystem. Bank feeds match transactions accurately and the rules learn quickly. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Riedwaan HlungwaniVerified

Chief Operating Officer

Retail

Vereeniging2 to 10 employees

4.0

11 Jun 2026

VAT season stopped being a crisis

After two years I can say the reconciliation time saving is real and it is significant. Multi currency from the middle tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Large global template and app ecosystem. Bank feeds match transactions accurately and the rules learn quickly. Month end close has dropped from six days to two.

What does not

The interface has not aged well.

Lizelle Buthelezi

General Manager

Telecommunications

Johannesburg11 to 50 employees

3.0

07 Jun 2026

Does the job, will not delight you

Good enough that changing again is not worth the disruption. Multi currency from the middle tier. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Large global template and app ecosystem. The core ledger is reliable.

What does not

Getting a person on the phone is difficult. Bank feeds drop and need reauthorising more often than they should.

Chantelle RamaphosaVerified

Operations Manager

Hospitality

KimberleySole trader

4.0

06 Jun 2026

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Reporting and budgeting well ahead of its price point. The audit trail has answered every query our auditors raised. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Kabelo SekhukhuneVerified

Operations Manager

Construction

Richards Bay11 to 50 employees

4.0

06 Jun 2026

Bank feeds alone justify the subscription

After two years I can say the reconciliation time saving is real and it is significant. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Multi currency from the middle tier. Bank feeds match transactions accurately and the rules learn quickly. Invoices go out looking professional with no design work.

What does not

The interface has not aged well.

Zanele RadebeVerified

Senior Bookkeeper

Logistics and transport

Richards Bay51 to 200 employees

4.0

01 Jun 2026

Reconciliation went from a week to an afternoon

We moved across from a desktop package eighteen months ago and I would not go back. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best mobile receipt capture in the category. Month end close has dropped from six days to two. VAT201 figures come out right without a manual working paper.

What does not

The interface has not aged well.

Shalini van der MerweVerified

Operations Manager

Wholesale and distribution

Richards Bay51 to 200 employees

4.0

31 May 2026

Reconciliation went from a week to an afternoon

Our practice put four clients on this before we moved our own business across. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Reporting and budgeting well ahead of its price point. Month end close has dropped from six days to two. VAT201 figures come out right without a manual working paper.

What does not

Inventory is too basic for a stock heavy business.

Elmarie DavidsVerified

Senior Bookkeeper

Wholesale and distribution

PaarlSole trader

5.0

27 May 2026

Migration was painful, the result was worth it

I run the books for three related companies and this is the first system that has kept up. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. VAT201 figures come out right without a manual working paper.

What does not

Support response times slow noticeably at month end.

268 verified reviews

After two years I can say the reconciliation time saving is real and it is significant. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Multi currency from the middle tier. Bank feeds match transactions accurately and the rules learn quickly. Invoices go out looking professional with no design work.

What does not

The interface has not aged well.

Zanele RadebeVerified

Senior Bookkeeper

Logistics and transport

Richards Bay51 to 200 employees

4.0

01 Jun 2026

Reconciliation went from a week to an afternoon

What works

The best mobile receipt capture in the category. Month end close has dropped from six days to two. VAT201 figures come out right without a manual working paper.

What does not

The interface has not aged well.

Shalini van der MerweVerified

Operations Manager

Wholesale and distribution

Richards Bay51 to 200 employees

4.0

31 May 2026

Reconciliation went from a week to an afternoon

What works

Reporting and budgeting well ahead of its price point. Month end close has dropped from six days to two. VAT201 figures come out right without a manual working paper.

What does not

Inventory is too basic for a stock heavy business.

Elmarie DavidsVerified

Senior Bookkeeper

Wholesale and distribution

PaarlSole trader

5.0

27 May 2026

Migration was painful, the result was worth it

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. VAT201 figures come out right without a manual working paper.

What does not

Support response times slow noticeably at month end.