268 verified reviews

QuickBooks Online reviews

Every published review of QuickBooks Online, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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268 reviews match · page 6 of 27

Mulalo Dlamini

Audit Manager

Professional consulting

Kimberley500 plus employees

4.0

27 May 2026

VAT season stopped being a crisis

Our practice put four clients on this before we moved our own business across. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The best mobile receipt capture in the category. Invoices go out looking professional with no design work. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Inventory is too basic for a stock heavy business.

Mulalo Davids

Chief Operating Officer

Logistics and transport

Pretoria11 to 50 employees

4.0

27 May 2026

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Multi currency from the middle tier. Bank feeds match transactions accurately and the rules learn quickly. Month end close has dropped from six days to two.

What does not

Support response times slow noticeably at month end.

Tinyiko Lombard

Production Manager

Healthcare

Sandton2 to 10 employees

4.0

25 May 2026

Finally a ledger our accountant does not complain about

We moved across from a desktop package eighteen months ago and I would not go back. Multi currency from the middle tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Reporting and budgeting well ahead of its price point. Invoices go out looking professional with no design work. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Ashwin van WykVerified

Founder

Agriculture

Botswana11 to 50 employees

5.0

24 May 2026

Our bookkeeper got two days a month back

I run the books for three related companies and this is the first system that has kept up. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Large global template and app ecosystem. Our accountant has their own login at no extra cost. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.

Retha MahlanguVerified

Procurement Manager

Financial services

GqeberhaSole trader

4.0

23 May 2026

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The best mobile receipt capture in the category. Invoices go out looking professional with no design work. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Rajesh SteynVerified

Financial Director

Financial services

Gqeberha500 plus employees

5.0

18 May 2026

Solid, boring, and that is exactly what I wanted

We moved across from a desktop package eighteen months ago and I would not go back. Multi currency from the middle tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Hendrik BennettVerified

Operations Director

Engineering

Kimberley500 plus employees

4.0

16 May 2026

Our bookkeeper got two days a month back

After two years I can say the reconciliation time saving is real and it is significant. Multi currency from the middle tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Multi currency from the middle tier. Our accountant has their own login at no extra cost. The audit trail has answered every query our auditors raised.

What does not

Support response times slow noticeably at month end.

Chantelle KannemeyerVerified

Founder

Retail

Richards Bay2 to 10 employees

5.0

14 May 2026

Does the compliance work without being asked

I run the books for three related companies and this is the first system that has kept up. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The best mobile receipt capture in the category. Multi currency handling is genuinely correct on unrealised gains. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Lizelle SolomonsVerified

Management Accountant

Hospitality

Centurion51 to 200 employees

5.0

09 May 2026

Migration was painful, the result was worth it

After two years I can say the reconciliation time saving is real and it is significant. The best mobile receipt capture in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The best mobile receipt capture in the category. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

The interface has not aged well.

Vhutshilo OctoberVerified

Group Financial Manager

Wholesale and distribution

Klerksdorp201 to 500 employees

3.0

07 May 2026

Competent but the support tests your patience

It has been fine, with a couple of persistent irritations. The best mobile receipt capture in the category. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Reporting and budgeting well ahead of its price point. The core ledger is reliable.

What does not

The report customisation is limited. Inventory cannot handle multiple warehouses.

Response from the vendor18 May 2026

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

268 verified reviews

What works

Reporting and budgeting well ahead of its price point. The core ledger is reliable.

What does not

The report customisation is limited. Inventory cannot handle multiple warehouses.

Response from the vendor18 May 2026

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.