268 verified reviews

QuickBooks Online reviews

Every published review of QuickBooks Online, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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268 reviews match · page 9 of 27

Neo van WykVerified

Financial Controller

Legal services

Centurion500 plus employees

4.0

26 Feb 2026

Solid, boring, and that is exactly what I wanted

I run the books for three related companies and this is the first system that has kept up. Large global template and app ecosystem. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Multi currency from the middle tier. Month end close has dropped from six days to two. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.

Faizel SinghVerified

Financial Manager

Financial services

Cape Town2 to 10 employees

5.0

24 Feb 2026

Reconciliation went from a week to an afternoon

After two years I can say the reconciliation time saving is real and it is significant. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Nonhlanhla WilliamsVerified

Creditors Clerk

Motor trade

Richards Bay500 plus employees

5.0

15 Feb 2026

Bank feeds alone justify the subscription

I run the books for three related companies and this is the first system that has kept up. Multi currency from the middle tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Multi currency from the middle tier. The audit trail has answered every query our auditors raised. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Zaida KannemeyerVerified

Creditors Clerk

Property and real estate

Midrand500 plus employees

5.0

15 Feb 2026

Finally a ledger our accountant does not complain about

We moved across from a desktop package eighteen months ago and I would not go back. Large global template and app ecosystem. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The best mobile receipt capture in the category. Bank feeds match transactions accurately and the rules learn quickly. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Nirvana Nkuna

Group Financial Manager

Professional consulting

Namibia201 to 500 employees

5.0

11 Feb 2026

Bank feeds alone justify the subscription

I run the books for three related companies and this is the first system that has kept up. Multi currency from the middle tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best mobile receipt capture in the category. Multi currency handling is genuinely correct on unrealised gains. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Stefan CoetzeeVerified

Managing Director

Manufacturing

Pretoria51 to 200 employees

4.0

11 Feb 2026

Bank feeds alone justify the subscription

I run the books for three related companies and this is the first system that has kept up. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Multi currency from the middle tier. VAT201 figures come out right without a manual working paper. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Yashika Jacobs

Creditors Clerk

Motor trade

JohannesburgSole trader

4.0

10 Feb 2026

Finally a ledger our accountant does not complain about

I run the books for three related companies and this is the first system that has kept up. Multi currency from the middle tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Large global template and app ecosystem. Our accountant has their own login at no extra cost. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Sibusiso Sithole

Operations Manager

Hospitality

Paarl2 to 10 employees

3.0

10 Feb 2026

Good ledger, disappointing reporting

Good enough that changing again is not worth the disruption. Large global template and app ecosystem. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

The best mobile receipt capture in the category. Invoicing is quick once the templates are set.

What does not

Inventory cannot handle multiple warehouses. Bank feeds drop and need reauthorising more often than they should.

Jaco BennettVerified

Logistics Coordinator

Hospitality

Durban500 plus employees

5.0

08 Feb 2026

Bank feeds alone justify the subscription

Our practice put four clients on this before we moved our own business across. Reporting and budgeting well ahead of its price point. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The best mobile receipt capture in the category. Month end close has dropped from six days to two. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

James Maleka

Production Manager

Financial services

Cape Town51 to 200 employees

3.0

04 Feb 2026

Right features, wrong price for our size

It does what we need and I have no strong feelings about it either way. Reporting and budgeting well ahead of its price point. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Reporting and budgeting well ahead of its price point. Invoicing is quick once the templates are set.

What does not

Getting a person on the phone is difficult. Bank feeds drop and need reauthorising more often than they should.

268 verified reviews

I run the books for three related companies and this is the first system that has kept up. Multi currency from the middle tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best mobile receipt capture in the category. Multi currency handling is genuinely correct on unrealised gains. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Stefan CoetzeeVerified

Managing Director

Manufacturing

Pretoria51 to 200 employees

4.0

11 Feb 2026

Bank feeds alone justify the subscription

What works

Multi currency from the middle tier. VAT201 figures come out right without a manual working paper. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Yashika Jacobs

Creditors Clerk

Motor trade

JohannesburgSole trader

4.0

10 Feb 2026

Finally a ledger our accountant does not complain about

What works

Large global template and app ecosystem. Our accountant has their own login at no extra cost. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Sibusiso Sithole

Operations Manager

Hospitality

Paarl2 to 10 employees

3.0

10 Feb 2026

Good ledger, disappointing reporting

What works

The best mobile receipt capture in the category. Invoicing is quick once the templates are set.

What does not

Inventory cannot handle multiple warehouses. Bank feeds drop and need reauthorising more often than they should.

Jaco BennettVerified

Logistics Coordinator

Hospitality

Durban500 plus employees

5.0

08 Feb 2026

Bank feeds alone justify the subscription

What works

The best mobile receipt capture in the category. Month end close has dropped from six days to two. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

James Maleka

Production Manager

Financial services

Cape Town51 to 200 employees

3.0

04 Feb 2026

Right features, wrong price for our size

What works

Reporting and budgeting well ahead of its price point. Invoicing is quick once the templates are set.

What does not

Getting a person on the phone is difficult. Bank feeds drop and need reauthorising more often than they should.