219 verified reviews

Salesforce Sales Cloud reviews

Every published review of Salesforce Sales Cloud, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

219 reviews match · page 14 of 22

Nkosinathi BennettVerified

Business Development Manager

Retail

East London11 to 50 employees

4.0

28 Apr 2025

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Deep local partner community in Johannesburg and Cape Town. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Ashley JacobsVerified

Owner

Property and real estate

Polokwane2 to 10 employees

4.0

27 Apr 2025

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The largest application ecosystem in business software. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

The features we needed sat one tier above the one we were quoted.

David SwanepoelVerified

Studio Manager

Mining services

Klerksdorp2 to 10 employees

5.0

25 Apr 2025

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Will model any sales process you can describe. Email sync captures conversations without anyone copying anything. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Boitumelo Sekhukhune

Head of Marketing

Non profit

Rustenburg201 to 500 employees

5.0

21 Apr 2025

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Will model any sales process you can describe. Email sync captures conversations without anyone copying anything. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Chantelle DlaminiVerified

Managing Director

Financial services

Polokwane11 to 50 employees

4.0

12 Apr 2025

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Will model any sales process you can describe. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Ilze KhumaloVerified

Chief Executive Officer

Financial services

CenturionSole trader

4.0

10 Apr 2025

Worth every rand once the automation was built

The automation removed about four hours a week of follow up admin per rep. The largest application ecosystem in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Deep local partner community in Johannesburg and Cape Town. Reporting answers the questions the sales meeting actually asks. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Hendrik RadebeVerified

Sales Director

Marketing and advertising

Polokwane500 plus employees

5.0

06 Apr 2025

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. The largest application ecosystem in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Deep local partner community in Johannesburg and Cape Town. Automation handles the follow up sequence reps used to forget. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Karabo Buthelezi

Sales Manager

Information technology

Witbank500 plus employees

4.0

31 Mar 2025

Forecast is within five percent every month

We moved off a spreadsheet and the difference in forecast quality was immediate. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Territory, quota and forecasting that hold up at scale. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Zaida MabundaVerified

Head of Revenue

Telecommunications

Zimbabwe500 plus employees

4.0

28 Mar 2025

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Territory, quota and forecasting that hold up at scale. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Sarah Sithole

Account Executive

Logistics and transport

Namibia2 to 10 employees

4.0

27 Mar 2025

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Deep local partner community in Johannesburg and Cape Town. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

219 verified reviews

Salesforce Sales Cloud reviews

Every published review of Salesforce Sales Cloud, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

219 reviews match · page 14 of 22

Nkosinathi BennettVerified

Business Development Manager

Retail

East London11 to 50 employees

4.0

28 Apr 2025

Reps update it without being nagged

What works

Deep local partner community in Johannesburg and Cape Town. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Ashley JacobsVerified

Owner

Property and real estate

Polokwane2 to 10 employees

4.0

27 Apr 2025

Worth every rand once the automation was built

What works

The largest application ecosystem in business software. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

The features we needed sat one tier above the one we were quoted.

David SwanepoelVerified

Studio Manager

Mining services

Klerksdorp2 to 10 employees

5.0

25 Apr 2025

The pipeline is finally accurate

What works

Will model any sales process you can describe. Email sync captures conversations without anyone copying anything. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Boitumelo Sekhukhune

Head of Marketing

Non profit

Rustenburg201 to 500 employees

5.0

21 Apr 2025

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Will model any sales process you can describe. Email sync captures conversations without anyone copying anything. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Chantelle DlaminiVerified

Managing Director

Financial services

Polokwane11 to 50 employees

4.0

12 Apr 2025

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Will model any sales process you can describe. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Ilze KhumaloVerified

Chief Executive Officer

Financial services

CenturionSole trader

4.0

10 Apr 2025

Worth every rand once the automation was built

What works

Deep local partner community in Johannesburg and Cape Town. Reporting answers the questions the sales meeting actually asks. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Hendrik RadebeVerified

Sales Director

Marketing and advertising

Polokwane500 plus employees

5.0

06 Apr 2025

Set up in a week, adopted in two

What works

Deep local partner community in Johannesburg and Cape Town. Automation handles the follow up sequence reps used to forget. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Karabo Buthelezi

Sales Manager

Information technology

Witbank500 plus employees

4.0

31 Mar 2025

Forecast is within five percent every month

What works

Territory, quota and forecasting that hold up at scale. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Zaida MabundaVerified

Head of Revenue

Telecommunications

Zimbabwe500 plus employees

4.0

28 Mar 2025

Set up in a week, adopted in two

What works

Territory, quota and forecasting that hold up at scale. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Sarah Sithole

Account Executive

Logistics and transport

Namibia2 to 10 employees

4.0

27 Mar 2025

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Deep local partner community in Johannesburg and Cape Town. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.