219 verified reviews

Salesforce Sales Cloud reviews

Every published review of Salesforce Sales Cloud, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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219 reviews match · page 13 of 22

Nokuthula NgcoboVerified

Managing Director

Non profit

Randburg11 to 50 employees

4.0

02 Jul 2025

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Will model any sales process you can describe. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Territory, quota and forecasting that hold up at scale. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Willem MudauVerified

Regional Sales Manager

Mining services

Stellenbosch2 to 10 employees

4.0

01 Jul 2025

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. The largest application ecosystem in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Territory, quota and forecasting that hold up at scale. Email sync captures conversations without anyone copying anything. The pipeline view gives an honest picture of the month.

What does not

Onboarding a new rep takes longer than it should.

Riedwaan TaylorVerified

Account Executive

Information technology

Vereeniging11 to 50 employees

4.0

25 Jun 2025

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The largest application ecosystem in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Will model any sales process you can describe. The pipeline view gives an honest picture of the month. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Rebecca AbrahamsVerified

Marketing Manager

Legal services

Somerset WestSole trader

4.0

21 Jun 2025

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Will model any sales process you can describe. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

The largest application ecosystem in business software. The pipeline view gives an honest picture of the month. Automation handles the follow up sequence reps used to forget.

What does not

Billing in dollars makes the annual budget a moving target.

Jenna Mabaso

Head of Revenue

Manufacturing

East London11 to 50 employees

5.0

12 Jun 2025

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Will model any sales process you can describe. The mobile app works well enough for a rep between meetings. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Kevin CupidoVerified

Studio Manager

Healthcare

Durban201 to 500 employees

4.0

03 Jun 2025

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The largest application ecosystem in business software. The pipeline view gives an honest picture of the month. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Tebogo SitholeVerified

Head of Revenue

Recruitment

Cape Town11 to 50 employees

5.0

26 May 2025

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. The largest application ecosystem in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Deep local partner community in Johannesburg and Cape Town. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

Onboarding a new rep takes longer than it should.

Sipho PetersenVerified

Marketing Manager

Wholesale and distribution

VereenigingSole trader

4.0

20 May 2025

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. The largest application ecosystem in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Territory, quota and forecasting that hold up at scale. The pipeline view gives an honest picture of the month. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Claire RamavhoyaVerified

Creative Director

Construction

Pietermaritzburg2 to 10 employees

5.0

14 May 2025

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The largest application ecosystem in business software. Email sync captures conversations without anyone copying anything. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Marisa AbrahamsVerified

Creative Director

Telecommunications

Rustenburg11 to 50 employees

5.0

04 May 2025

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The largest application ecosystem in business software. The pipeline view gives an honest picture of the month. The mobile app works well enough for a rep between meetings.

What does not

Onboarding a new rep takes longer than it should.

219 verified reviews

The automation removed about four hours a week of follow up admin per rep. The largest application ecosystem in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Deep local partner community in Johannesburg and Cape Town. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

Onboarding a new rep takes longer than it should.

Sipho PetersenVerified

Marketing Manager

Wholesale and distribution

VereenigingSole trader

4.0

20 May 2025

Worth every rand once the automation was built

What works

Territory, quota and forecasting that hold up at scale. The pipeline view gives an honest picture of the month. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Claire RamavhoyaVerified

Creative Director

Construction

Pietermaritzburg2 to 10 employees

5.0

14 May 2025

Quoting from the CRM removed a whole handoff

What works

The largest application ecosystem in business software. Email sync captures conversations without anyone copying anything. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Marisa AbrahamsVerified

Creative Director

Telecommunications

Rustenburg11 to 50 employees

5.0

04 May 2025

Set up in a week, adopted in two

What works

The largest application ecosystem in business software. The pipeline view gives an honest picture of the month. The mobile app works well enough for a rep between meetings.

What does not

Onboarding a new rep takes longer than it should.