Skip to content
Bosberaaad
  • Software
  • Categories
  • Compare
  • Guides
  • About
List your software

Let’s work it out

Get in TouchList Your Software
Bosberaaad

South Africa's independent business software guide. Clear comparisons, local compliance checks and prices in rand.

South AfricaBaviaans Local Municipality, Eastern Cape

Knysna StEastern Cape 6445+27 78 083 9764hello@bosberaaad.co.za

Browse

  • All software
  • Categories
  • Compare products
  • Buying guides
  • Search

Company

  • About us
  • Contact
  • How we rate
  • Newsletter
  • List your software

Legal

  • Terms of use
  • Privacy policy
  • Cookie policy
  • Affiliate disclosure
  • PAIA manual
  • Accessibility

©2026 Bosberaaad. South Africa's independent business software guide.

Bosberaaad

  1. Home
  2. Software
  3. Salesforce Sales Cloud
  4. Reviews

219 verified reviews

Salesforce Sales Cloud reviews

Every published review of Salesforce Sales Cloud, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

219 reviews match · page 2 of 22

TV

Tebogo VenterVerified

Sales Manager

Property and real estateSouth AfricaRichards Bay500 plus employees
5.0
10 Jul 2026

Worth every rand once the automation was built

The automation removed about four hours a week of follow up admin per rep. Will model any sales process you can describe. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Will model any sales process you can describe. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 6 to 12 months
MA

Meera AdamsVerified

Account Executive

Non profitSouth AfricaRichards Bay2 to 10 employees
5.0
06 Jul 2026

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. Will model any sales process you can describe. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The largest application ecosystem in business software. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 6 to 12 months
SK

Shireen KannemeyerVerified

Head of Marketing

EngineeringSouth AfricaGeorgeSole trader
5.0
06 Jul 2026

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The largest application ecosystem in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The largest application ecosystem in business software. Automation handles the follow up sequence reps used to forget. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Used for less than 6 months
PF

Preggie FortuinVerified

Digital Marketing Manager

Financial servicesSouth AfricaStellenbosch201 to 500 employees
5.0
05 Jul 2026

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Will model any sales process you can describe. The pipeline view gives an honest picture of the month. Reporting answers the questions the sales meeting actually asks.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 6 to 12 months
SR

Sipho RadebeVerified

Sales Manager

EducationSouth AfricaPolokwane11 to 50 employees
5.0
04 Jul 2026

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Will model any sales process you can describe. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Used for 2 to 5 years
FP

Francois Pretorius

Managing Director

Financial servicesSouth AfricaPaarl500 plus employees
4.0
03 Jul 2026

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Will model any sales process you can describe. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Territory, quota and forecasting that hold up at scale. Email sync captures conversations without anyone copying anything. The mobile app works well enough for a rep between meetings.

What does not

Onboarding a new rep takes longer than it should.

Used for less than 6 months
HC

Hlengiwe Chetty

Brand Manager

Property and real estateSouth AfricaPaarl500 plus employees
5.0
02 Jul 2026

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Will model any sales process you can describe. Automation handles the follow up sequence reps used to forget. Reporting answers the questions the sales meeting actually asks.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 1 to 2 years
MO

Mulalo OctoberVerified

Partner

Wholesale and distributionSouth AfricaSandton51 to 200 employees
5.0
02 Jul 2026

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. Will model any sales process you can describe. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The largest application ecosystem in business software. Quoting from the record removed a handoff to admin. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Used for more than 5 years
TH

Tshepo Hendricks

Head of Revenue

Mining servicesSouth AfricaKlerksdorp2 to 10 employees
3.0
01 Jul 2026

Capable, but the team resisted it for months

It is capable. Getting the team to use it consistently took much longer than the software took to set up. The largest application ecosystem in business software. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Territory, quota and forecasting that hold up at scale. The interface is clear once you learn it.

What does not

Support escalation is slow on technical issues. There is no local accounting integration without Zapier.

Response from the vendor07 Jul 2026

Thank you for the detailed feedback. Our product team has logged the reporting limitations you describe and improvements are on the roadmap for this year. Please contact our support team so we can look at your specific configuration.

Used for more than 5 years
MW

Musa WilliamsVerified

Owner

Professional consultingSouth AfricaSandton11 to 50 employees
3.0
26 Jun 2026

Does the basics well, the extras are upsells

We use about a third of it and pay for all of it. The largest application ecosystem in business software. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Deep local partner community in Johannesburg and Cape Town. Setup was fast.

What does not

There is no local accounting integration without Zapier. The interface is dense for a new user.

Used for more than 5 years
Previous123...22Next

4.1

Overall

from 219 reviews

78% positive16% neutral7% critical

Rating distribution

5
86 of 219
4
84 of 219
3
34 of 219
2
12 of 219
1
3 of 219

Sponsored

Half page advertising slot, 300 by 600