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386 verified reviews

Xero reviews

Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

386 reviews match · page 11 of 39

MS

Michelle Smith

Financial Controller

RetailSouth AfricaPolokwane2 to 10 employees
5.0
03 Apr 2026

Our bookkeeper got two days a month back

After two years I can say the reconciliation time saving is real and it is significant. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Unlimited users on every plan, which no local competitor matches. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Used for more than 5 years
SJ

Sarah JonesVerified

Audit Manager

Mining servicesSouth AfricaStellenbosch11 to 50 employees
5.0
02 Apr 2026

Finally a ledger our accountant does not complain about

After two years I can say the reconciliation time saving is real and it is significant. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Over a thousand connected applications. Invoices go out looking professional with no design work. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for less than 6 months
SN

Stefan NkosiVerified

Plant Manager

RecruitmentSouth AfricaNelspruit201 to 500 employees
4.0
01 Apr 2026

Reconciliation went from a week to an afternoon

We moved across from a desktop package eighteen months ago and I would not go back. Over a thousand connected applications. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

The best bank reconciliation experience in the category. Multi currency handling is genuinely correct on unrealised gains. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 1 to 2 years
SJ

Siyabonga JoubertVerified

General Manager

Mining servicesNigeriaNigeria201 to 500 employees
5.0
28 Mar 2026

Finally a ledger our accountant does not complain about

Our practice put four clients on this before we moved our own business across. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Over a thousand connected applications. VAT201 figures come out right without a manual working paper. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Used for more than 5 years
TH

Tracy Hlungwani

Founder

ConstructionSouth AfricaVereeniging500 plus employees
4.0
28 Mar 2026

Solid, boring, and that is exactly what I wanted

I run the books for three related companies and this is the first system that has kept up. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best bank reconciliation experience in the category. Our accountant has their own login at no extra cost. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Inventory is too basic for a stock heavy business.

Used for 1 to 2 years
MA

Mbali Adams

Partner

Mining servicesSouth AfricaMidrandSole trader
4.0
24 Mar 2026

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The best bank reconciliation experience in the category. Multi currency handling is genuinely correct on unrealised gains. VAT201 figures come out right without a manual working paper.

What does not

The interface has not aged well.

Used for more than 5 years
ZW

Zaida WindvogelVerified

Founder

Security servicesSouth AfricaRichards Bay2 to 10 employees
3.0
24 Mar 2026

Works well once you accept its limits

We chose this on price and mostly that decision has held up. Genuinely strong multi currency handling. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Unlimited users on every plan, which no local competitor matches. The mobile app is useful for approving payments.

What does not

The report customisation is limited. There is no direct submission to eFiling, so the return is captured by hand.

Used for 1 to 2 years
TM

Thandiwe Mahlangu

Financial Director

Motor tradeSouth AfricaNelspruit500 plus employees
5.0
22 Mar 2026

Bank feeds alone justify the subscription

After two years I can say the reconciliation time saving is real and it is significant. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Genuinely strong multi currency handling. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Support response times slow noticeably at month end.

Used for 1 to 2 years
SH

Sipho HlungwaniVerified

Chief Operating Officer

Marketing and advertisingSouth AfricaNelspruit500 plus employees
5.0
22 Mar 2026

Bank feeds alone justify the subscription

After two years I can say the reconciliation time saving is real and it is significant. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 2 to 5 years
WZ

Willem Zwane

Procurement Manager

InsuranceSouth AfricaNelspruit11 to 50 employees
5.0
21 Mar 2026

Reconciliation went from a week to an afternoon

I run the books for three related companies and this is the first system that has kept up. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Genuinely strong multi currency handling. Invoices go out looking professional with no design work. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 2 to 5 years
Previous1...101112...39Next

4.3

Overall

from 386 reviews

87% positive10% neutral4% critical

Rating distribution

5
200 of 386
4
134 of 386
3
38 of 386
2
11 of 386
1
3 of 386

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