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386 verified reviews

Xero reviews

Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

386 reviews match · page 10 of 39

RM

Rudzani MalekaVerified

Financial Director

Information technologySouth AfricaMidrand2 to 10 employees
5.0
16 Apr 2026

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The best bank reconciliation experience in the category. Multi currency handling is genuinely correct on unrealised gains. Month end close has dropped from six days to two.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 6 to 12 months
MS

Michelle Segwapa

Management Accountant

Legal servicesSouth AfricaBloemfonteinSole trader
3.0
16 Apr 2026

Good ledger, disappointing reporting

Good enough that changing again is not worth the disruption. The best bank reconciliation experience in the category. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Over a thousand connected applications. The mobile app is useful for approving payments.

What does not

Inventory cannot handle multiple warehouses. Bank feeds drop and need reauthorising more often than they should.

Used for 2 to 5 years
AO

Anke OctoberVerified

Debtors Manager

RecruitmentSouth AfricaPaarl500 plus employees
4.0
14 Apr 2026

Solid, boring, and that is exactly what I wanted

I run the books for three related companies and this is the first system that has kept up. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Genuinely strong multi currency handling. Invoices go out looking professional with no design work. Multi currency handling is genuinely correct on unrealised gains.

What does not

Support response times slow noticeably at month end.

Used for 1 to 2 years
WC

Willem CupidoVerified

Production Manager

Security servicesSouth AfricaStellenbosch51 to 200 employees
3.0
12 Apr 2026

Good ledger, disappointing reporting

It has been fine, with a couple of persistent irritations. The best bank reconciliation experience in the category. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

The best bank reconciliation experience in the category. Invoicing is quick once the templates are set.

What does not

Getting a person on the phone is difficult. There is no direct submission to eFiling, so the return is captured by hand.

Used for 2 to 5 years
MB

Marisa Bennett

Plant Manager

AccountingSouth AfricaKlerksdorp201 to 500 employees
4.0
10 Apr 2026

Finally a ledger our accountant does not complain about

After two years I can say the reconciliation time saving is real and it is significant. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Over a thousand connected applications. VAT201 figures come out right without a manual working paper. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 1 to 2 years
FC

Fatima CeleVerified

Management Accountant

EducationBotswanaBotswanaSole trader
5.0
08 Apr 2026

Finally a ledger our accountant does not complain about

Our practice put four clients on this before we moved our own business across. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best bank reconciliation experience in the category. Month end close has dropped from six days to two. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 2 to 5 years
DD

Denise DlaminiVerified

Financial Controller

Motor tradeSouth AfricaGqeberha11 to 50 employees
5.0
05 Apr 2026

Migration was painful, the result was worth it

Our practice put four clients on this before we moved our own business across. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Unlimited users on every plan, which no local competitor matches. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Used for more than 5 years
PS

Palesa SegwapaVerified

Founder

HealthcareSouth AfricaPretoria51 to 200 employees
3.0
05 Apr 2026

Works well once you accept its limits

Good enough that changing again is not worth the disruption. Genuinely strong multi currency handling. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Unlimited users on every plan, which no local competitor matches. The core ledger is reliable.

What does not

Bank feeds drop and need reauthorising more often than they should. The report customisation is limited.

Used for 1 to 2 years
NI

Nkateko IsaacsVerified

Financial Controller

EducationSouth AfricaRandburg11 to 50 employees
5.0
04 Apr 2026

Reconciliation went from a week to an afternoon

Our practice put four clients on this before we moved our own business across. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. The audit trail has answered every query our auditors raised. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 2 to 5 years
TA

Tracy AbrahamsVerified

Owner

AgricultureSouth AfricaCenturionSole trader
5.0
03 Apr 2026

Bank feeds alone justify the subscription

We moved across from a desktop package eighteen months ago and I would not go back. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Genuinely strong multi currency handling. Our accountant has their own login at no extra cost. VAT201 figures come out right without a manual working paper.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 2 to 5 years
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4.3

Overall

from 386 reviews

87% positive10% neutral4% critical

Rating distribution

5
200 of 386
4
134 of 386
3
38 of 386
2
11 of 386
1
3 of 386

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