ASAyanda SolomonsVerified
Financial Director
Telecommunications
South AfricaKlerksdorp500 plus employees
South AfricaKlerksdorp500 plus employees386 verified reviews
Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
386 reviews match · page 15 of 39
ASAyanda SolomonsVerified
Financial Director
South AfricaKlerksdorp500 plus employeesI run the books for three related companies and this is the first system that has kept up. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Unlimited users on every plan, which no local competitor matches. Our accountant has their own login at no extra cost. The audit trail has answered every query our auditors raised.
What does not
Inventory is too basic for a stock heavy business.
KNKgomotso NkunaVerified
Managing Director
South AfricaRichards Bay201 to 500 employeesI run the books for three related companies and this is the first system that has kept up. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
Genuinely strong multi currency handling. The audit trail has answered every query our auditors raised. Multi currency handling is genuinely correct on unrealised gains.
What does not
The interface has not aged well.
MKMarisa Khumalo
Production Manager
South AfricaKlerksdorp201 to 500 employeesWe chose this on price and mostly that decision has held up. Unlimited users on every plan, which no local competitor matches. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.
What works
Genuinely strong multi currency handling. Invoicing is quick once the templates are set.
What does not
There is no direct submission to eFiling, so the return is captured by hand. Bank feeds drop and need reauthorising more often than they should.
DSDanielle SeptemberVerified
Owner
South AfricaStellenbosch11 to 50 employeesAfter two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
The best bank reconciliation experience in the category. The audit trail has answered every query our auditors raised. Our accountant has their own login at no extra cost.
What does not
Reporting beyond the standard pack still ends up in a spreadsheet.
DSDenise SeptemberVerified
Senior Bookkeeper
South AfricaRustenburg500 plus employeesIt has been fine, with a couple of persistent irritations. Unlimited users on every plan, which no local competitor matches. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.
What works
Unlimited users on every plan, which no local competitor matches. The mobile app is useful for approving payments.
What does not
There is no direct submission to eFiling, so the return is captured by hand. Getting a person on the phone is difficult.
MBMegan Baloyi
Financial Director
South AfricaGeorge201 to 500 employeesAfter two years I can say the reconciliation time saving is real and it is significant. Over a thousand connected applications. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Over a thousand connected applications. Bank feeds match transactions accurately and the rules learn quickly. The audit trail has answered every query our auditors raised.
What does not
Inventory is too basic for a stock heavy business.
NSNadia Smith
Operations Director
South AfricaWitbank11 to 50 employeesWe moved across from a desktop package eighteen months ago and I would not go back. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Genuinely strong multi currency handling. The audit trail has answered every query our auditors raised. Multi currency handling is genuinely correct on unrealised gains.
What does not
Reporting beyond the standard pack still ends up in a spreadsheet.
NPNicola PillayVerified
Financial Manager
South AfricaEast LondonSole traderOur practice put four clients on this before we moved our own business across. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. Multi currency handling is genuinely correct on unrealised gains.
What does not
Reporting beyond the standard pack still ends up in a spreadsheet.
WAWayne Arendse
Debtors Manager
South AfricaVereeniging201 to 500 employeesWe moved across from a desktop package eighteen months ago and I would not go back. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Unlimited users on every plan, which no local competitor matches. Our accountant has their own login at no extra cost. The audit trail has answered every query our auditors raised.
What does not
Inventory is too basic for a stock heavy business.
JFJohan FletcherVerified
Group Financial Manager
South AfricaJohannesburg2 to 10 employeesOur practice put four clients on this before we moved our own business across. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Genuinely strong multi currency handling. Invoices go out looking professional with no design work. Multi currency handling is genuinely correct on unrealised gains.
What does not
The interface has not aged well.