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386 verified reviews

Xero reviews

Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

386 reviews match · page 17 of 39

MN

Megan NetshitenzheVerified

Management Accountant

Wholesale and distributionSouth AfricaVereeniging2 to 10 employees
5.0
04 Dec 2025

Bank feeds alone justify the subscription

I run the books for three related companies and this is the first system that has kept up. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best bank reconciliation experience in the category. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for less than 6 months
MR

Marisa RobertsVerified

Practice Manager

Property and real estateSouth AfricaVereeniging500 plus employees
5.0
04 Dec 2025

Finally a ledger our accountant does not complain about

After two years I can say the reconciliation time saving is real and it is significant. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best bank reconciliation experience in the category. The audit trail has answered every query our auditors raised. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Used for 2 to 5 years
KK

Kgomotso KhumaloVerified

Group Financial Manager

AgricultureSouth AfricaWitbankSole trader
3.0
03 Dec 2025

Does the job, will not delight you

We chose this on price and mostly that decision has held up. Genuinely strong multi currency handling. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

The best bank reconciliation experience in the category. Pricing is predictable with no surprise increases.

What does not

There is no direct submission to eFiling, so the return is captured by hand. The report customisation is limited.

Used for 6 to 12 months
MN

Musa Netshitenzhe

Chief Executive Officer

TelecommunicationsSouth AfricaEast London51 to 200 employees
5.0
27 Nov 2025

Migration was painful, the result was worth it

Our practice put four clients on this before we moved our own business across. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Over a thousand connected applications. Our accountant has their own login at no extra cost. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for more than 5 years
NA

Naresh AdamsVerified

Financial Manager

TelecommunicationsSouth AfricaRandburg2 to 10 employees
4.0
27 Nov 2025

Migration was painful, the result was worth it

I run the books for three related companies and this is the first system that has kept up. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Over a thousand connected applications. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Support response times slow noticeably at month end.

Used for 6 to 12 months
RM

Rhulani MalekaVerified

Audit Manager

Wholesale and distributionSouth AfricaMidrand201 to 500 employees
5.0
24 Nov 2025

Migration was painful, the result was worth it

After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Unlimited users on every plan, which no local competitor matches. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Used for 1 to 2 years
PM

Phumzile MolefeVerified

Founder

Logistics and transportSouth AfricaNelspruit2 to 10 employees
4.0
21 Nov 2025

Bank feeds alone justify the subscription

Our practice put four clients on this before we moved our own business across. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Genuinely strong multi currency handling. VAT201 figures come out right without a manual working paper. Our accountant has their own login at no extra cost.

What does not

Support response times slow noticeably at month end.

Used for more than 5 years
NJ

Nadia JoubertVerified

Debtors Manager

TelecommunicationsSouth AfricaKimberley2 to 10 employees
4.0
18 Nov 2025

Our bookkeeper got two days a month back

I run the books for three related companies and this is the first system that has kept up. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Genuinely strong multi currency handling. VAT201 figures come out right without a manual working paper. Month end close has dropped from six days to two.

What does not

The interface has not aged well.

Used for 2 to 5 years
JB

Jaco ButheleziVerified

Financial Manager

Property and real estateSouth AfricaRichards Bay2 to 10 employees
5.0
17 Nov 2025

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Genuinely strong multi currency handling. Multi currency handling is genuinely correct on unrealised gains. Our accountant has their own login at no extra cost.

What does not

Support response times slow noticeably at month end.

Used for 2 to 5 years
VM

Vikash Mashaba

Chief Operating Officer

Wholesale and distributionSouth AfricaRichards Bay51 to 200 employees
5.0
17 Nov 2025

Does the compliance work without being asked

Our practice put four clients on this before we moved our own business across. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The best bank reconciliation experience in the category. Bank feeds match transactions accurately and the rules learn quickly. Invoices go out looking professional with no design work.

What does not

Support response times slow noticeably at month end.

Used for 1 to 2 years
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4.3

Overall

from 386 reviews

87% positive10% neutral4% critical

Rating distribution

5
200 of 386
4
134 of 386
3
38 of 386
2
11 of 386
1
3 of 386

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