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386 verified reviews

Xero reviews

Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

386 reviews match · page 18 of 39

NT

Nadia TitusVerified

Logistics Coordinator

Non profitSouth AfricaSandtonSole trader
Previous1...171819...39Next

4.3

Overall

from 386 reviews

87% positive10% neutral4% critical

Rating distribution

5
200 of 386
4
4.0
14 Nov 2025

Finally a ledger our accountant does not complain about

Our practice put four clients on this before we moved our own business across. Over a thousand connected applications. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Genuinely strong multi currency handling. Multi currency handling is genuinely correct on unrealised gains. Invoices go out looking professional with no design work.

What does not

The interface has not aged well.

Used for 1 to 2 years
AM

Annelize MotaungVerified

Warehouse Manager

Mining servicesKenyaKenya11 to 50 employees
4.0
13 Nov 2025

Our bookkeeper got two days a month back

Our practice put four clients on this before we moved our own business across. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Unlimited users on every plan, which no local competitor matches. Our accountant has their own login at no extra cost. Month end close has dropped from six days to two.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 2 to 5 years
MW

Marisa WindvogelVerified

Creditors Clerk

HospitalitySouth AfricaBloemfontein11 to 50 employees
4.0
11 Nov 2025

Our bookkeeper got two days a month back

I run the books for three related companies and this is the first system that has kept up. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The best bank reconciliation experience in the category. Invoices go out looking professional with no design work. Bank feeds match transactions accurately and the rules learn quickly.

What does not

The interface has not aged well.

Used for more than 5 years
MT

Marisa TitusVerified

Accountant

HospitalitySouth AfricaRandburgSole trader
4.0
10 Nov 2025

Bank feeds alone justify the subscription

After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Genuinely strong multi currency handling. Our accountant has their own login at no extra cost. Month end close has dropped from six days to two.

What does not

The interface has not aged well.

Used for 6 to 12 months
KZ

Kevin Zwane

General Manager

Professional consultingSouth AfricaPaarl51 to 200 employees
3.0
08 Nov 2025

Works well once you accept its limits

It does what we need and I have no strong feelings about it either way. The best bank reconciliation experience in the category. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Genuinely strong multi currency handling. The core ledger is reliable.

What does not

Getting a person on the phone is difficult. Bank feeds drop and need reauthorising more often than they should.

Used for more than 5 years
NS

Naresh SolomonsVerified

Plant Manager

Motor tradeSouth AfricaBloemfontein2 to 10 employees
5.0
06 Nov 2025

Migration was painful, the result was worth it

I run the books for three related companies and this is the first system that has kept up. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Unlimited users on every plan, which no local competitor matches. Bank feeds match transactions accurately and the rules learn quickly. Month end close has dropped from six days to two.

What does not

Support response times slow noticeably at month end.

Used for 2 to 5 years
KS

Kgomotso SinghVerified

General Manager

Mining servicesSouth AfricaCenturion11 to 50 employees
3.0
06 Nov 2025

Competent but the support tests your patience

It does what we need and I have no strong feelings about it either way. The best bank reconciliation experience in the category. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Over a thousand connected applications. Invoicing is quick once the templates are set.

What does not

Bank feeds drop and need reauthorising more often than they should. Getting a person on the phone is difficult.

Used for more than 5 years
EB

Elmarie ButheleziVerified

Partner

Professional consultingSouth AfricaDurban2 to 10 employees
5.0
04 Nov 2025

VAT season stopped being a crisis

I run the books for three related companies and this is the first system that has kept up. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best bank reconciliation experience in the category. Multi currency handling is genuinely correct on unrealised gains. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

Used for 6 to 12 months
BR

Bradley Ramavhoya

Production Manager

Wholesale and distributionSouth AfricaWitbank51 to 200 employees
4.0
04 Nov 2025

Our bookkeeper got two days a month back

After two years I can say the reconciliation time saving is real and it is significant. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Over a thousand connected applications. The audit trail has answered every query our auditors raised. Our accountant has their own login at no extra cost.

What does not

Inventory is too basic for a stock heavy business.

Used for more than 5 years
SM

Stefan MthembuVerified

Founder

Professional consultingSouth AfricaRichards Bay11 to 50 employees
4.0
02 Nov 2025

Reconciliation went from a week to an afternoon

After two years I can say the reconciliation time saving is real and it is significant. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. Multi currency handling is genuinely correct on unrealised gains. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for less than 6 months
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