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386 verified reviews

Xero reviews

Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

386 reviews match · page 23 of 39

LV

Lucinda van WykVerified

Bookkeeper

ConstructionSouth AfricaSomerset West2 to 10 employees
Previous1...222324...39Next

4.3

Overall

from 386 reviews

87% positive10% neutral4% critical

Rating distribution

5
200 of 386
4
5.0
16 Jun 2025

Reconciliation went from a week to an afternoon

After two years I can say the reconciliation time saving is real and it is significant. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Over a thousand connected applications. Month end close has dropped from six days to two. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Used for 6 to 12 months
RR

Refilwe RadebeVerified

Chief Operating Officer

TelecommunicationsSouth AfricaPolokwane2 to 10 employees
5.0
13 Jun 2025

Does the compliance work without being asked

I run the books for three related companies and this is the first system that has kept up. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Over a thousand connected applications. VAT201 figures come out right without a manual working paper. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for more than 5 years
AT

Andile TaylorVerified

Creditors Clerk

RetailSouth AfricaGqeberha2 to 10 employees
4.0
13 Jun 2025

VAT season stopped being a crisis

I run the books for three related companies and this is the first system that has kept up. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Unlimited users on every plan, which no local competitor matches. Invoices go out looking professional with no design work. Our accountant has their own login at no extra cost.

What does not

The interface has not aged well.

Used for 6 to 12 months
TC

Tracy ChaukeVerified

Operations Manager

Legal servicesSouth AfricaStellenboschSole trader
5.0
12 Jun 2025

Solid, boring, and that is exactly what I wanted

Our practice put four clients on this before we moved our own business across. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Genuinely strong multi currency handling. Our accountant has their own login at no extra cost. Invoices go out looking professional with no design work.

What does not

Support response times slow noticeably at month end.

Used for 6 to 12 months
NJ

Nomsa JoubertVerified

Creditors Clerk

Legal servicesSouth AfricaGqeberhaSole trader
5.0
09 Jun 2025

Solid, boring, and that is exactly what I wanted

I run the books for three related companies and this is the first system that has kept up. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The best bank reconciliation experience in the category. Bank feeds match transactions accurately and the rules learn quickly. Multi currency handling is genuinely correct on unrealised gains.

What does not

Support response times slow noticeably at month end.

Used for 1 to 2 years
SS

Sarisha SmithVerified

Founder

Logistics and transportSouth AfricaMidrand51 to 200 employees
5.0
03 Jun 2025

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The best bank reconciliation experience in the category. Bank feeds match transactions accurately and the rules learn quickly. Month end close has dropped from six days to two.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for less than 6 months
AD

Ayanda DlaminiVerified

Partner

EducationSouth AfricaKlerksdorp201 to 500 employees
5.0
29 May 2025

Does the compliance work without being asked

Our practice put four clients on this before we moved our own business across. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Over a thousand connected applications. Invoices go out looking professional with no design work. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Used for 6 to 12 months
MS

Musa SwanepoelVerified

Partner

InsuranceSouth AfricaRandburg51 to 200 employees
5.0
29 May 2025

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Unlimited users on every plan, which no local competitor matches. VAT201 figures come out right without a manual working paper. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 1 to 2 years
NS

Neo SteynVerified

Chief Operating Officer

Security servicesSouth AfricaBloemfontein51 to 200 employees
4.0
29 May 2025

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. Bank feeds match transactions accurately and the rules learn quickly. Month end close has dropped from six days to two.

What does not

The interface has not aged well.

Used for less than 6 months
MM

Marisa MotaungVerified

Financial Director

Information technologySouth AfricaPolokwane500 plus employees
5.0
25 May 2025

Our bookkeeper got two days a month back

I run the books for three related companies and this is the first system that has kept up. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. Our accountant has their own login at no extra cost.

What does not

Inventory is too basic for a stock heavy business.

Used for more than 5 years
134 of 386
3
38 of 386
2
11 of 386
1
3 of 386

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