CBChristiaan BothaVerified
Group Financial Manager
Food and beverage
South AfricaPolokwane201 to 500 employees
South AfricaPolokwane201 to 500 employees386 verified reviews
Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
386 reviews match · page 24 of 39
CBChristiaan BothaVerified
Group Financial Manager
South AfricaPolokwane201 to 500 employeesWe chose this on price and mostly that decision has held up. Over a thousand connected applications. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.
What works
Unlimited users on every plan, which no local competitor matches. The core ledger is reliable.
What does not
Inventory cannot handle multiple warehouses. There is no direct submission to eFiling, so the return is captured by hand.
LSLindiwe SekhukhuneVerified
Bookkeeper
South AfricaRichards Bay500 plus employeesIt has been fine, with a couple of persistent irritations. Genuinely strong multi currency handling. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.
What works
Over a thousand connected applications. The core ledger is reliable.
What does not
Bank feeds drop and need reauthorising more often than they should. There is no direct submission to eFiling, so the return is captured by hand.
ZCZanele CoetzeeVerified
Accountant
South AfricaPretoria11 to 50 employeesWe committed to this on a recommendation and I regret not testing it properly first. For context, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. It may suit a simpler business than ours.
What works
The invoicing side works.
What does not
Migration lost historical detail we needed for the audit. Bank feed failures went unresolved for weeks. Support responses were slow and generic.
MJMarisa JoubertVerified
Partner
South AfricaVereeniging201 to 500 employeesIt has been fine, with a couple of persistent irritations. Genuinely strong multi currency handling. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.
What works
The best bank reconciliation experience in the category. Pricing is predictable with no surprise increases.
What does not
There is no direct submission to eFiling, so the return is captured by hand. Getting a person on the phone is difficult.
IFIlze FortuinVerified
Procurement Manager
South AfricaNelspruit11 to 50 employeesI run the books for three related companies and this is the first system that has kept up. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Genuinely strong multi currency handling. Bank feeds match transactions accurately and the rules learn quickly. Multi currency handling is genuinely correct on unrealised gains.
What does not
Support response times slow noticeably at month end.
CAChristiaan AbrahamsVerified
Group Financial Manager
South AfricaNelspruitSole traderI run the books for three related companies and this is the first system that has kept up. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
The best bank reconciliation experience in the category. Month end close has dropped from six days to two. Invoices go out looking professional with no design work.
What does not
Inventory is too basic for a stock heavy business.
SMSipho Motaung
Accountant
BotswanaBotswana2 to 10 employeesWe moved across from a desktop package eighteen months ago and I would not go back. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.
What works
Over a thousand connected applications. The audit trail has answered every query our auditors raised. Multi currency handling is genuinely correct on unrealised gains.
What does not
Support response times slow noticeably at month end.
NNNosipho NkosiVerified
Managing Director
South AfricaCenturion11 to 50 employeesAfter two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
Genuinely strong multi currency handling. Bank feeds match transactions accurately and the rules learn quickly. Month end close has dropped from six days to two.
What does not
Support response times slow noticeably at month end.
SASunette Adams
Debtors Manager
South AfricaBloemfontein51 to 200 employeesI run the books for three related companies and this is the first system that has kept up. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Over a thousand connected applications. Multi currency handling is genuinely correct on unrealised gains. Invoices go out looking professional with no design work.
What does not
The interface has not aged well.
DNDeon Nel
Warehouse Manager
South AfricaSandton201 to 500 employeesWe moved across from a desktop package eighteen months ago and I would not go back. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.
What works
Over a thousand connected applications. Invoices go out looking professional with no design work. Bank feeds match transactions accurately and the rules learn quickly.
What does not
Inventory is too basic for a stock heavy business.