386 verified reviews

Xero reviews

Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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386 reviews match · page 31 of 39

Sarah SinghVerified

Financial Manager

Logistics and transport

Durban11 to 50 employees

5.0

10 Jul 2024

VAT season stopped being a crisis

I run the books for three related companies and this is the first system that has kept up. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Genuinely strong multi currency handling. Bank feeds match transactions accurately and the rules learn quickly. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Mbali Cupido

Founder

Financial services

Randburg201 to 500 employees

4.0

10 Jul 2024

Our bookkeeper got two days a month back

I run the books for three related companies and this is the first system that has kept up. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The best bank reconciliation experience in the category. Multi currency handling is genuinely correct on unrealised gains. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Inventory is too basic for a stock heavy business.

Karabo PillayVerified

Production Manager

Professional consulting

Sandton11 to 50 employees

5.0

02 Jul 2024

Does the compliance work without being asked

After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Genuinely strong multi currency handling. Month end close has dropped from six days to two. Bank feeds match transactions accurately and the rules learn quickly.

What does not

The interface has not aged well.

Rendani Mnisi

Creditors Clerk

Security services

Somerset West201 to 500 employees

3.0

30 Jun 2024

Does the job, will not delight you

It has been fine, with a couple of persistent irritations. Unlimited users on every plan, which no local competitor matches. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Unlimited users on every plan, which no local competitor matches. Invoicing is quick once the templates are set.

What does not

Inventory cannot handle multiple warehouses. Getting a person on the phone is difficult.

Refilwe MotaungVerified

Audit Manager

Property and real estate

Nelspruit51 to 200 employees

4.0

25 Jun 2024

Bank feeds alone justify the subscription

We moved across from a desktop package eighteen months ago and I would not go back. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Unlimited users on every plan, which no local competitor matches. Invoices go out looking professional with no design work. VAT201 figures come out right without a manual working paper.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Marisa SitholeVerified

Debtors Manager

Telecommunications

KlerksdorpSole trader

5.0

24 Jun 2024

Does the compliance work without being asked

Our practice put four clients on this before we moved our own business across. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Genuinely strong multi currency handling. Our accountant has their own login at no extra cost. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Rudzani LombardVerified

General Manager

Engineering

East London51 to 200 employees

5.0

17 Jun 2024

Reconciliation went from a week to an afternoon

We moved across from a desktop package eighteen months ago and I would not go back. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Genuinely strong multi currency handling. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Priya MalekaVerified

Audit Manager

Hospitality

Nigeria201 to 500 employees

5.0

15 Jun 2024

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Genuinely strong multi currency handling. Invoices go out looking professional with no design work. Month end close has dropped from six days to two.

What does not

Support response times slow noticeably at month end.

David MotaungVerified

Financial Controller

Retail

Bloemfontein201 to 500 employees

5.0

14 Jun 2024

Migration was painful, the result was worth it

What works

Genuinely strong multi currency handling. The audit trail has answered every query our auditors raised. Our accountant has their own login at no extra cost.

What does not

The interface has not aged well.

Nonhlanhla ZwaneVerified

Managing Director

Construction

StellenboschSole trader

4.0

11 Jun 2024

Bank feeds alone justify the subscription

I run the books for three related companies and this is the first system that has kept up. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The best bank reconciliation experience in the category. Invoices go out looking professional with no design work. Our accountant has their own login at no extra cost.

What does not

Support response times slow noticeably at month end.

386 verified reviews

After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Genuinely strong multi currency handling. Invoices go out looking professional with no design work. Month end close has dropped from six days to two.

What does not

Support response times slow noticeably at month end.

David MotaungVerified

Financial Controller

Retail

Bloemfontein201 to 500 employees

5.0

14 Jun 2024

Migration was painful, the result was worth it

What works

Genuinely strong multi currency handling. The audit trail has answered every query our auditors raised. Our accountant has their own login at no extra cost.

What does not

The interface has not aged well.

Nonhlanhla ZwaneVerified

Managing Director

Construction

StellenboschSole trader

4.0

11 Jun 2024

Bank feeds alone justify the subscription

What works

The best bank reconciliation experience in the category. Invoices go out looking professional with no design work. Our accountant has their own login at no extra cost.

What does not

Support response times slow noticeably at month end.