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386 verified reviews

Xero reviews

Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

386 reviews match · page 4 of 39

SN

Shalini Nkosi

Creditors Clerk

Wholesale and distributionSouth AfricaDurban11 to 50 employees
5.0
19 Jun 2026

Solid, boring, and that is exactly what I wanted

I run the books for three related companies and this is the first system that has kept up. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Genuinely strong multi currency handling. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.

Used for 1 to 2 years
MM

Meera MoodleyVerified

Bookkeeper

Wholesale and distributionSouth AfricaGeorge11 to 50 employees
4.0
17 Jun 2026

Does the compliance work without being asked

After two years I can say the reconciliation time saving is real and it is significant. Over a thousand connected applications. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Used for less than 6 months
DN

Dineo NdlovuVerified

Debtors Manager

Property and real estateSouth AfricaRichards Bay2 to 10 employees
5.0
16 Jun 2026

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. VAT201 figures come out right without a manual working paper. Our accountant has their own login at no extra cost.

What does not

The interface has not aged well.

Used for 1 to 2 years
ND

Nadia Dlamini

Senior Bookkeeper

AgricultureSouth AfricaRandburg51 to 200 employees
5.0
15 Jun 2026

Finally a ledger our accountant does not complain about

I run the books for three related companies and this is the first system that has kept up. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. Our accountant has their own login at no extra cost. Bank feeds match transactions accurately and the rules learn quickly.

What does not

The interface has not aged well.

Used for less than 6 months
RD

Riedwaan DlaminiVerified

Procurement Manager

HospitalitySouth AfricaPietermaritzburg51 to 200 employees
2.0
15 Jun 2026

Cheaper than the alternatives, and you find out why

I have spent more time working around this than working in it. For context, the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. It may suit a simpler business than ours.

What works

It is inexpensive.

What does not

Support responses were slow and generic. Bank feed failures went unresolved for weeks. Migration lost historical detail we needed for the audit.

Used for more than 5 years
JM

Jaco MahlanguVerified

Audit Manager

RetailSouth AfricaPolokwane11 to 50 employees
5.0
14 Jun 2026

Does the compliance work without being asked

I run the books for three related companies and this is the first system that has kept up. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best bank reconciliation experience in the category. VAT201 figures come out right without a manual working paper. Month end close has dropped from six days to two.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 6 to 12 months
JV

Jenna van der Merwe

Creditors Clerk

HospitalitySouth AfricaJohannesburgSole trader
5.0
13 Jun 2026

Migration was painful, the result was worth it

We moved across from a desktop package eighteen months ago and I would not go back. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. Bank feeds match transactions accurately and the rules learn quickly. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Used for 2 to 5 years
TB

Tshepo BezuidenhoutVerified

Senior Bookkeeper

ConstructionSouth AfricaCape Town2 to 10 employees
5.0
13 Jun 2026

VAT season stopped being a crisis

After two years I can say the reconciliation time saving is real and it is significant. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Genuinely strong multi currency handling. Month end close has dropped from six days to two. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for more than 5 years
PK

Priya KannemeyerVerified

Supply Chain Manager

ManufacturingSouth AfricaRichards BaySole trader
5.0
11 Jun 2026

Does the compliance work without being asked

After two years I can say the reconciliation time saving is real and it is significant. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The best bank reconciliation experience in the category. Multi currency handling is genuinely correct on unrealised gains. The audit trail has answered every query our auditors raised.

What does not

Support response times slow noticeably at month end.

Used for less than 6 months
SF

Stefan FletcherVerified

Production Manager

TelecommunicationsSouth AfricaMidrand2 to 10 employees
5.0
11 Jun 2026

Does the compliance work without being asked

Our practice put four clients on this before we moved our own business across. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Over a thousand connected applications. Our accountant has their own login at no extra cost. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Used for 6 to 12 months
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4.3

Overall

from 386 reviews

87% positive10% neutral4% critical

Rating distribution

5
200 of 386
4
134 of 386
3
38 of 386
2
11 of 386
1
3 of 386

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