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224 verified reviews

Zoho Books reviews

Every published review of Zoho Books, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

224 reviews match · page 10 of 23

RM

Ryan MokoenaVerified

Logistics Coordinator

EducationSouth AfricaVereenigingSole trader
5.0
26 Oct 2025

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The most functionality per rand in the category by a wide margin. Month end close has dropped from six days to two. Invoices go out looking professional with no design work.

What does not

Support response times slow noticeably at month end.

Used for 6 to 12 months
WJ

Willem JacobsVerified

Group Financial Manager

EducationSouth AfricaBloemfonteinSole trader
5.0
16 Oct 2025

Does the compliance work without being asked

Our practice put four clients on this before we moved our own business across. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Built in client portal at no extra cost. The audit trail has answered every query our auditors raised. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 2 to 5 years
AO

Anke OctoberVerified

Operations Director

Logistics and transportSouth AfricaGeorge201 to 500 employees
5.0
15 Oct 2025

Migration was painful, the result was worth it

We moved across from a desktop package eighteen months ago and I would not go back. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Built in client portal at no extra cost. Month end close has dropped from six days to two. Our accountant has their own login at no extra cost.

What does not

The interface has not aged well.

Used for less than 6 months
RN

Reabetswe NkosiVerified

Production Manager

Marketing and advertisingSouth AfricaRichards BaySole trader
4.0
12 Oct 2025

Does the compliance work without being asked

Our practice put four clients on this before we moved our own business across. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Built in client portal at no extra cost. Invoices go out looking professional with no design work. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Inventory is too basic for a stock heavy business.

Used for less than 6 months
RC

Riaan CoetzeeVerified

Audit Manager

Mining servicesSouth AfricaGeorge201 to 500 employees
5.0
27 Sept 2025

VAT season stopped being a crisis

I run the books for three related companies and this is the first system that has kept up. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

A free plan that is genuinely usable, not a demo. Our accountant has their own login at no extra cost. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

Used for less than 6 months
BR

Bongani RamavhoyaVerified

Procurement Manager

Motor tradeSouth AfricaCape Town51 to 200 employees
4.0
24 Sept 2025

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The most functionality per rand in the category by a wide margin. VAT201 figures come out right without a manual working paper. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 6 to 12 months
PF

Pieter FortuinVerified

Owner

EngineeringSouth AfricaGeorge11 to 50 employees
5.0
23 Sept 2025

Our bookkeeper got two days a month back

Our practice put four clients on this before we moved our own business across. Built in client portal at no extra cost. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Built in client portal at no extra cost. Invoices go out looking professional with no design work. Bank feeds match transactions accurately and the rules learn quickly.

What does not

The interface has not aged well.

Used for 6 to 12 months
LS

Lizelle Swanepoel

Creditors Clerk

Wholesale and distributionSouth AfricaRandburg2 to 10 employees
3.0
17 Sept 2025

Good ledger, disappointing reporting

It does what we need and I have no strong feelings about it either way. A workflow engine competitors do not offer at any tier. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Built in client portal at no extra cost. The mobile app is useful for approving payments.

What does not

There is no direct submission to eFiling, so the return is captured by hand. The report customisation is limited.

Response from the vendor23 Sept 2025

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for more than 5 years
NN

Naresh NkosiVerified

Bookkeeper

Logistics and transportSouth AfricaGqeberha201 to 500 employees
4.0
16 Sept 2025

Finally a ledger our accountant does not complain about

After two years I can say the reconciliation time saving is real and it is significant. A free plan that is genuinely usable, not a demo. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Built in client portal at no extra cost. Invoices go out looking professional with no design work. Month end close has dropped from six days to two.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 1 to 2 years
TS

Tracy SteynVerified

Creditors Clerk

Marketing and advertisingSouth AfricaSomerset West500 plus employees
5.0
15 Sept 2025

Does the compliance work without being asked

I run the books for three related companies and this is the first system that has kept up. A free plan that is genuinely usable, not a demo. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The most functionality per rand in the category by a wide margin. VAT201 figures come out right without a manual working paper. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 6 to 12 months
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4.2

Overall

from 224 reviews

83% positive13% neutral5% critical

Rating distribution

5
102 of 224
4
83 of 224
3
28 of 224
2
9 of 224
1
2 of 224

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