224 verified reviews

Zoho Books reviews

Every published review of Zoho Books, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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224 reviews match · page 11 of 23

Kgomotso LombardVerified

Warehouse Manager

Food and beverage

Polokwane11 to 50 employees

4.0

15 Sept 2025

Finally a ledger our accountant does not complain about

We moved across from a desktop package eighteen months ago and I would not go back. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

The most functionality per rand in the category by a wide margin. Multi currency handling is genuinely correct on unrealised gains. Our accountant has their own login at no extra cost.

What does not

Inventory is too basic for a stock heavy business.

Bradley PillayVerified

Creditors Clerk

Insurance

Sandton500 plus employees

4.0

11 Sept 2025

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. Built in client portal at no extra cost. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The most functionality per rand in the category by a wide margin. Invoices go out looking professional with no design work. The audit trail has answered every query our auditors raised.

What does not

Support response times slow noticeably at month end.

Rajesh SolomonsVerified

Audit Manager

Motor trade

Somerset West11 to 50 employees

4.0

09 Sept 2025

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The most functionality per rand in the category by a wide margin. VAT201 figures come out right without a manual working paper. Invoices go out looking professional with no design work.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Zodwa MahlanguVerified

Practice Manager

Information technology

StellenboschSole trader

5.0

08 Sept 2025

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. Built in client portal at no extra cost. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

A workflow engine competitors do not offer at any tier. The audit trail has answered every query our auditors raised. Month end close has dropped from six days to two.

What does not

The interface has not aged well.

Nkosinathi van WykVerified

Procurement Manager

Financial services

PaarlSole trader

4.0

07 Sept 2025

Reconciliation went from a week to an afternoon

Our practice put four clients on this before we moved our own business across. Built in client portal at no extra cost. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

The most functionality per rand in the category by a wide margin. Multi currency handling is genuinely correct on unrealised gains. Month end close has dropped from six days to two.

What does not

Support response times slow noticeably at month end.

Rhulani MthembuVerified

Financial Director

Insurance

Zambia2 to 10 employees

4.0

31 Aug 2025

Reconciliation went from a week to an afternoon

After two years I can say the reconciliation time saving is real and it is significant. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The most functionality per rand in the category by a wide margin. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Support response times slow noticeably at month end.

Karabo ZuluVerified

Bookkeeper

Telecommunications

KlerksdorpSole trader

5.0

27 Aug 2025

VAT season stopped being a crisis

We moved across from a desktop package eighteen months ago and I would not go back. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

A free plan that is genuinely usable, not a demo. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

The interface has not aged well.

Anisha van WykVerified

Financial Director

Legal services

Paarl11 to 50 employees

5.0

25 Aug 2025

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Built in client portal at no extra cost. Month end close has dropped from six days to two. The audit trail has answered every query our auditors raised.

What does not

The interface has not aged well.

Francois Joubert

Financial Controller

Financial services

Vereeniging11 to 50 employees

5.0

20 Aug 2025

Bank feeds alone justify the subscription

After two years I can say the reconciliation time saving is real and it is significant. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

A free plan that is genuinely usable, not a demo. Multi currency handling is genuinely correct on unrealised gains. Our accountant has their own login at no extra cost.

What does not

Support response times slow noticeably at month end.

Reabetswe NaidooVerified

Founder

Hospitality

Centurion201 to 500 employees

5.0

30 Jul 2025

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. Built in client portal at no extra cost. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The most functionality per rand in the category by a wide margin. Invoices go out looking professional with no design work. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

224 verified reviews

We moved across from a desktop package eighteen months ago and I would not go back. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

A free plan that is genuinely usable, not a demo. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

The interface has not aged well.

Anisha van WykVerified

Financial Director

Legal services

Paarl11 to 50 employees

5.0

25 Aug 2025

Our bookkeeper got two days a month back

We moved across from a desktop package eighteen months ago and I would not go back. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Built in client portal at no extra cost. Month end close has dropped from six days to two. The audit trail has answered every query our auditors raised.

What does not

The interface has not aged well.

Francois Joubert

Financial Controller

Financial services

Vereeniging11 to 50 employees

5.0

20 Aug 2025

Bank feeds alone justify the subscription

What works

A free plan that is genuinely usable, not a demo. Multi currency handling is genuinely correct on unrealised gains. Our accountant has their own login at no extra cost.

What does not

Support response times slow noticeably at month end.

Reabetswe NaidooVerified

Founder

Hospitality

Centurion201 to 500 employees

5.0

30 Jul 2025

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. Built in client portal at no extra cost. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The most functionality per rand in the category by a wide margin. Invoices go out looking professional with no design work. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.