224 verified reviews

Zoho Books reviews

Every published review of Zoho Books, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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224 reviews match · page 19 of 23

Siyabonga FortuinVerified

Warehouse Manager

Education

Sandton2 to 10 employees

4.0

30 Jul 2024

Reconciliation went from a week to an afternoon

Our practice put four clients on this before we moved our own business across. A free plan that is genuinely usable, not a demo. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

A workflow engine competitors do not offer at any tier. Our accountant has their own login at no extra cost. The audit trail has answered every query our auditors raised.

What does not

Support response times slow noticeably at month end.

Danielle MthembuVerified

Managing Director

Logistics and transport

Klerksdorp2 to 10 employees

5.0

20 Jul 2024

Bank feeds alone justify the subscription

I run the books for three related companies and this is the first system that has kept up. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Built in client portal at no extra cost. Bank feeds match transactions accurately and the rules learn quickly. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Gerhard JonesVerified

Financial Controller

Non profit

Kimberley201 to 500 employees

5.0

18 Jul 2024

Solid, boring, and that is exactly what I wanted

We moved across from a desktop package eighteen months ago and I would not go back. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

A free plan that is genuinely usable, not a demo. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Rhulani RamaphosaVerified

Group Financial Manager

Security services

Durban51 to 200 employees

4.0

10 Jul 2024

Does the compliance work without being asked

I run the books for three related companies and this is the first system that has kept up. Built in client portal at no extra cost. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

A free plan that is genuinely usable, not a demo. Multi currency handling is genuinely correct on unrealised gains. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Michelle Mnisi

General Manager

Logistics and transport

Paarl2 to 10 employees

5.0

04 Jul 2024

Does the compliance work without being asked

After two years I can say the reconciliation time saving is real and it is significant. Built in client portal at no extra cost. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The most functionality per rand in the category by a wide margin. VAT201 figures come out right without a manual working paper. Our accountant has their own login at no extra cost.

What does not

Support response times slow noticeably at month end.

Nkateko NelVerified

Warehouse Manager

Financial services

Nigeria11 to 50 employees

4.0

04 Jul 2024

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. Built in client portal at no extra cost. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Built in client portal at no extra cost. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Inventory is too basic for a stock heavy business.

Gerhard MashabaVerified

Debtors Manager

Security services

Witbank11 to 50 employees

5.0

01 Jul 2024

Our bookkeeper got two days a month back

Our practice put four clients on this before we moved our own business across. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

A workflow engine competitors do not offer at any tier. Invoices go out looking professional with no design work. The audit trail has answered every query our auditors raised.

What does not

Inventory is too basic for a stock heavy business.

Lerato HlungwaniVerified

Practice Manager

Insurance

Witbank51 to 200 employees

4.0

16 Jun 2024

VAT season stopped being a crisis

After two years I can say the reconciliation time saving is real and it is significant. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

A free plan that is genuinely usable, not a demo. VAT201 figures come out right without a manual working paper. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Karabo SteynVerified

Creditors Clerk

Logistics and transport

East London11 to 50 employees

5.0

05 Jun 2024

Bank feeds alone justify the subscription

Our practice put four clients on this before we moved our own business across. A free plan that is genuinely usable, not a demo. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

A workflow engine competitors do not offer at any tier. Multi currency handling is genuinely correct on unrealised gains. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Vikash Jacobs

Accountant

Professional consulting

Botswana2 to 10 employees

4.0

02 Jun 2024

Migration was painful, the result was worth it

We moved across from a desktop package eighteen months ago and I would not go back. A free plan that is genuinely usable, not a demo. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The most functionality per rand in the category by a wide margin. Month end close has dropped from six days to two. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

224 verified reviews

What works

The most functionality per rand in the category by a wide margin. Month end close has dropped from six days to two. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.