224 verified reviews

Zoho Books reviews

Every published review of Zoho Books, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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224 reviews match · page 4 of 23

Meera RamavhoyaVerified

Financial Manager

Wholesale and distribution

JohannesburgSole trader

5.0

03 Jun 2026

Solid, boring, and that is exactly what I wanted

Our practice put four clients on this before we moved our own business across. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The most functionality per rand in the category by a wide margin. Our accountant has their own login at no extra cost. VAT201 figures come out right without a manual working paper.

What does not

Inventory is too basic for a stock heavy business.

David CupidoVerified

Logistics Coordinator

Education

Richards Bay51 to 200 employees

4.0

02 Jun 2026

Solid, boring, and that is exactly what I wanted

After two years I can say the reconciliation time saving is real and it is significant. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Built in client portal at no extra cost. Month end close has dropped from six days to two. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Jaco van WykVerified

Management Accountant

Insurance

Vereeniging201 to 500 employees

4.0

01 Jun 2026

VAT season stopped being a crisis

I run the books for three related companies and this is the first system that has kept up. Built in client portal at no extra cost. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

A workflow engine competitors do not offer at any tier. Month end close has dropped from six days to two. VAT201 figures come out right without a manual working paper.

What does not

The interface has not aged well.

Nirvana JonesVerified

Chief Executive Officer

Healthcare

Richards Bay11 to 50 employees

4.0

25 May 2026

VAT season stopped being a crisis

Our practice put four clients on this before we moved our own business across. Built in client portal at no extra cost. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

The most functionality per rand in the category by a wide margin. VAT201 figures come out right without a manual working paper. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.

Nomsa BothaVerified

Founder

Financial services

Bloemfontein201 to 500 employees

5.0

24 May 2026

Bank feeds alone justify the subscription

After two years I can say the reconciliation time saving is real and it is significant. Built in client portal at no extra cost. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Built in client portal at no extra cost. Month end close has dropped from six days to two. Bank feeds match transactions accurately and the rules learn quickly.

What does not

The interface has not aged well.

Boitumelo CupidoVerified

Partner

Financial services

George11 to 50 employees

5.0

20 May 2026

Bank feeds alone justify the subscription

I run the books for three related companies and this is the first system that has kept up. Built in client portal at no extra cost. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The most functionality per rand in the category by a wide margin. Our accountant has their own login at no extra cost. Invoices go out looking professional with no design work.

What does not

The interface has not aged well.

Annelize RobertsVerified

Partner

Insurance

Johannesburg500 plus employees

5.0

13 May 2026

VAT season stopped being a crisis

Our practice put four clients on this before we moved our own business across. A free plan that is genuinely usable, not a demo. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Built in client portal at no extra cost. Month end close has dropped from six days to two. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Zaida DlaminiVerified

Operations Manager

Professional consulting

Klerksdorp201 to 500 employees

5.0

10 May 2026

Finally a ledger our accountant does not complain about

After two years I can say the reconciliation time saving is real and it is significant. Built in client portal at no extra cost. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

A free plan that is genuinely usable, not a demo. Bank feeds match transactions accurately and the rules learn quickly. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Karabo Windvogel

Management Accountant

Education

Kimberley201 to 500 employees

4.0

09 May 2026

Our bookkeeper got two days a month back

After two years I can say the reconciliation time saving is real and it is significant. Built in client portal at no extra cost. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The most functionality per rand in the category by a wide margin. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.

Nkateko KhumaloVerified

Bookkeeper

Engineering

ZimbabweSole trader

5.0

07 May 2026

Bank feeds alone justify the subscription

We moved across from a desktop package eighteen months ago and I would not go back. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

A workflow engine competitors do not offer at any tier. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.

224 verified reviews

After two years I can say the reconciliation time saving is real and it is significant. Built in client portal at no extra cost. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

A free plan that is genuinely usable, not a demo. Bank feeds match transactions accurately and the rules learn quickly. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Karabo Windvogel

Management Accountant

Education

Kimberley201 to 500 employees

4.0

09 May 2026

Our bookkeeper got two days a month back

What works

The most functionality per rand in the category by a wide margin. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.

Nkateko KhumaloVerified

Bookkeeper

Engineering

ZimbabweSole trader

5.0

07 May 2026

Bank feeds alone justify the subscription

What works

A workflow engine competitors do not offer at any tier. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Support response times slow noticeably at month end.