224 verified reviews

Zoho Books reviews

Every published review of Zoho Books, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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224 reviews match · page 8 of 23

Lizelle WilliamsVerified

Logistics Coordinator

Manufacturing

Sandton201 to 500 employees

5.0

10 Jan 2026

Migration was painful, the result was worth it

We moved across from a desktop package eighteen months ago and I would not go back. A free plan that is genuinely usable, not a demo. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

A free plan that is genuinely usable, not a demo. Bank feeds match transactions accurately and the rules learn quickly. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Andre SolomonsVerified

Operations Manager

Manufacturing

Gqeberha2 to 10 employees

2.0

10 Jan 2026

Migrated away after fourteen months

We committed to this on a recommendation and I regret not testing it properly first. The honest position is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.

What works

Setup was quick.

What does not

The VAT handling required constant manual correction. Bank feed failures went unresolved for weeks. Support responses were slow and generic.

Mulalo ZwaneVerified

Chief Operating Officer

Hospitality

George2 to 10 employees

5.0

08 Jan 2026

Reconciliation went from a week to an afternoon

Our practice put four clients on this before we moved our own business across. A free plan that is genuinely usable, not a demo. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

A workflow engine competitors do not offer at any tier. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Yusuf JonesVerified

Group Financial Manager

Financial services

Witbank500 plus employees

5.0

02 Jan 2026

Reconciliation went from a week to an afternoon

I run the books for three related companies and this is the first system that has kept up. A free plan that is genuinely usable, not a demo. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

A free plan that is genuinely usable, not a demo. Invoices go out looking professional with no design work. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Mbali RamaphosaVerified

Debtors Manager

Engineering

Johannesburg500 plus employees

4.0

31 Dec 2025

Migration was painful, the result was worth it

After two years I can say the reconciliation time saving is real and it is significant. Built in client portal at no extra cost. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

A free plan that is genuinely usable, not a demo. VAT201 figures come out right without a manual working paper. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Inventory is too basic for a stock heavy business.

Christiaan ZwaneVerified

Bookkeeper

Motor trade

Johannesburg500 plus employees

4.0

31 Dec 2025

Bank feeds alone justify the subscription

Our practice put four clients on this before we moved our own business across. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Built in client portal at no extra cost. VAT201 figures come out right without a manual working paper. Month end close has dropped from six days to two.

What does not

The interface has not aged well.

Themba ArendseVerified

General Manager

Food and beverage

Vereeniging51 to 200 employees

4.0

22 Dec 2025

VAT season stopped being a crisis

Our practice put four clients on this before we moved our own business across. Built in client portal at no extra cost. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

A workflow engine competitors do not offer at any tier. Bank feeds match transactions accurately and the rules learn quickly. VAT201 figures come out right without a manual working paper.

What does not

Support response times slow noticeably at month end.

Zanele MahlanguVerified

Warehouse Manager

Professional consulting

KlerksdorpSole trader

4.0

09 Dec 2025

Solid, boring, and that is exactly what I wanted

We moved across from a desktop package eighteen months ago and I would not go back. Built in client portal at no extra cost. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

A workflow engine competitors do not offer at any tier. Our accountant has their own login at no extra cost. Invoices go out looking professional with no design work.

What does not

The interface has not aged well.

Themba MaharajVerified

Financial Controller

Mining services

Pietermaritzburg11 to 50 employees

4.0

04 Dec 2025

Solid, boring, and that is exactly what I wanted

We moved across from a desktop package eighteen months ago and I would not go back. A workflow engine competitors do not offer at any tier. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

A workflow engine competitors do not offer at any tier. Our accountant has their own login at no extra cost. Month end close has dropped from six days to two.

What does not

Inventory is too basic for a stock heavy business.

Stefan VenterVerified

Senior Bookkeeper

Logistics and transport

Johannesburg2 to 10 employees

5.0

03 Dec 2025

Does the compliance work without being asked

We moved across from a desktop package eighteen months ago and I would not go back. The most functionality per rand in the category by a wide margin. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The most functionality per rand in the category by a wide margin. Month end close has dropped from six days to two. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

224 verified reviews

What works

The most functionality per rand in the category by a wide margin. Month end close has dropped from six days to two. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.