Bosberaaad: South Africa's independent business software guide

Shalini Mashaba

Managing Director

Marketing and advertising

Cape Town500 plus employees

3.0

20 Apr 2025

Fine once we stopped trying to use everything

We use about a third of it and pay for all of it. Offline capable mobile app for reps between towns. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

Zaida NaidooVerified

Marketing Manager

Mining services

NigeriaSole trader

4.0

15 Apr 2025

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. Offline capable mobile app for reps between towns. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Consent and data subject tooling that maps onto POPIA. The pipeline view gives an honest picture of the month. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Ashley RadebeVerified

Managing Director

Mining services

Pretoria51 to 200 employees

4.0

14 Apr 2025

Set up in a week, adopted in two

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Consent and data subject tooling that maps onto POPIA. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Offline capable mobile app for reps between towns. The mobile app works well enough for a rep between meetings. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Anke PhiriVerified

Studio Manager

Mining services

CenturionSole trader

4.0

13 Apr 2025

The pipeline is finally accurate

We moved off a spreadsheet and the difference in forecast quality was immediate. Offline capable mobile app for reps between towns. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Consent and data subject tooling that maps onto POPIA. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

Nkosinathi Abrahams

Key Accounts Manager

Non profit

Nelspruit2 to 10 employees

5.0

02 Apr 2025

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Billed natively in rand, so the budget does not move with the exchange rate. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Workflow automation competitors reserve for enterprise tiers. The mobile app works well enough for a rep between meetings. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Vhutshilo SolomonsVerified

Marketing Manager

Logistics and transport

Botswana500 plus employees

5.0

01 Apr 2025

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Offline capable mobile app for reps between towns. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Workflow automation competitors reserve for enterprise tiers. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Nomsa RamaphosaVerified

Head of Revenue

Healthcare

Pietermaritzburg500 plus employees

5.0

30 Mar 2025

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Consent and data subject tooling that maps onto POPIA. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Billed natively in rand, so the budget does not move with the exchange rate. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

Billing in dollars makes the annual budget a moving target.

Retha WilliamsVerified

Brand Manager

Non profit

Stellenbosch51 to 200 employees

5.0

29 Mar 2025

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Consent and data subject tooling that maps onto POPIA. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Offline capable mobile app for reps between towns. Email sync captures conversations without anyone copying anything. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Zaida Fletcher

Chief Operating Officer

Wholesale and distribution

Cape Town51 to 200 employees

5.0

18 Mar 2025

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Billed natively in rand, so the budget does not move with the exchange rate. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Offline capable mobile app for reps between towns. Email sync captures conversations without anyone copying anything. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Khanyisile IsaacsVerified

Regional Sales Manager

Healthcare

Rustenburg51 to 200 employees

4.0

17 Mar 2025

Worth every rand once the automation was built

The automation removed about four hours a week of follow up admin per rep. Offline capable mobile app for reps between towns. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Offline capable mobile app for reps between towns. The pipeline view gives an honest picture of the month. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Zoho CRM reviews

Fine once we stopped trying to use everything

Set up in a week, adopted in two

Set up in a week, adopted in two

The pipeline is finally accurate

Worth every rand once the automation was built

Reps update it without being nagged

Quoting from the CRM removed a whole handoff

Forecast is within five percent every month

Worth every rand once the automation was built

Worth every rand once the automation was built