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  3. Salesforce Sales Cloud
  4. Reviews

219 verified reviews

Salesforce Sales Cloud reviews

Every published review of Salesforce Sales Cloud, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

219 reviews match · page 11 of 22

DT

Deon Titus

Owner

Legal servicesSouth AfricaNelspruit11 to 50 employees
5.0
13 Oct 2025

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Will model any sales process you can describe. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The largest application ecosystem in business software. Reporting answers the questions the sales meeting actually asks. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Used for 6 to 12 months
GM

Grant MabundaVerified

Account Executive

Legal servicesSouth AfricaWitbank500 plus employees
4.0
08 Oct 2025

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The largest application ecosystem in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Will model any sales process you can describe. Reporting answers the questions the sales meeting actually asks. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 1 to 2 years
OT

Ofentse TitusVerified

Head of Revenue

Professional consultingSouth AfricaGeorge51 to 200 employees
5.0
30 Sept 2025

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Will model any sales process you can describe. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The largest application ecosystem in business software. Automation handles the follow up sequence reps used to forget. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 6 to 12 months
PK

Priya KhumaloVerified

Sales Director

Non profitSouth AfricaKlerksdorp201 to 500 employees
5.0
26 Sept 2025

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Deep local partner community in Johannesburg and Cape Town. The mobile app works well enough for a rep between meetings. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Used for more than 5 years
RP

Ryan Petersen

Owner

Information technologySouth AfricaCenturion500 plus employees
4.0
26 Sept 2025

Quoting from the CRM removed a whole handoff

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Will model any sales process you can describe. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Territory, quota and forecasting that hold up at scale. Quoting from the record removed a handoff to admin. The mobile app works well enough for a rep between meetings.

What does not

Onboarding a new rep takes longer than it should.

Used for 1 to 2 years
NS

Nadia SolomonsVerified

Brand Manager

Property and real estateKenyaKenya2 to 10 employees
5.0
24 Sept 2025

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

Will model any sales process you can describe. The mobile app works well enough for a rep between meetings. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Used for less than 6 months
VW

Vikash Williams

Inside Sales Lead

Property and real estateSouth AfricaRandburg11 to 50 employees
4.0
11 Sept 2025

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Will model any sales process you can describe. The mobile app works well enough for a rep between meetings. Email sync captures conversations without anyone copying anything.

What does not

The features we needed sat one tier above the one we were quoted.

Used for more than 5 years
PP

Phumzile PhiriVerified

Chief Operating Officer

EducationSouth AfricaGqeberha201 to 500 employees
5.0
04 Sept 2025

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Territory, quota and forecasting that hold up at scale. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Used for less than 6 months
SF

Sipho FletcherVerified

Digital Marketing Manager

RecruitmentSouth AfricaEast London11 to 50 employees
4.0
01 Sept 2025

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Territory, quota and forecasting that hold up at scale. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 1 to 2 years
NM

Nicola MoodleyVerified

Managing Director

Mining servicesSouth AfricaRandburgSole trader
5.0
29 Aug 2025

The pipeline is finally accurate

The automation removed about four hours a week of follow up admin per rep. Will model any sales process you can describe. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

The largest application ecosystem in business software. The mobile app works well enough for a rep between meetings. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 6 to 12 months
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4.1

Overall

from 219 reviews

78% positive16% neutral7% critical

Rating distribution

5
86 of 219
4
84 of 219
3
34 of 219
2
12 of 219
1
3 of 219

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