219 verified reviews

Salesforce Sales Cloud reviews

Every published review of Salesforce Sales Cloud, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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219 reviews match · page 6 of 22

Ryan du PlessisVerified

Chief Operating Officer

Manufacturing

Zambia2 to 10 employees

4.0

09 Apr 2026

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Will model any sales process you can describe. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Will model any sales process you can describe. The mobile app works well enough for a rep between meetings. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Deven FourieVerified

Business Development Manager

Healthcare

Kenya2 to 10 employees

5.0

08 Apr 2026

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Will model any sales process you can describe. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Will model any sales process you can describe. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Thandiwe JacobsVerified

Creative Director

Construction

East London11 to 50 employees

4.0

08 Apr 2026

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Will model any sales process you can describe. Email sync captures conversations without anyone copying anything. The mobile app works well enough for a rep between meetings.

What does not

Onboarding a new rep takes longer than it should.

David SolomonsVerified

Key Accounts Manager

Insurance

George201 to 500 employees

4.0

07 Apr 2026

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. The largest application ecosystem in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

The largest application ecosystem in business software. Reporting answers the questions the sales meeting actually asks. Quoting from the record removed a handoff to admin.

What does not

The features we needed sat one tier above the one we were quoted.

Hlengiwe JonesVerified

Managing Director

Motor trade

NigeriaSole trader

4.0

05 Apr 2026

Reps update it without being nagged

We moved off a spreadsheet and the difference in forecast quality was immediate. The largest application ecosystem in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The largest application ecosystem in business software. Email sync captures conversations without anyone copying anything. The mobile app works well enough for a rep between meetings.

What does not

The features we needed sat one tier above the one we were quoted.

Ryan RadebeVerified

Regional Sales Manager

Education

Bloemfontein500 plus employees

5.0

03 Apr 2026

Forecast is within five percent every month

We moved off a spreadsheet and the difference in forecast quality was immediate. The largest application ecosystem in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Territory, quota and forecasting that hold up at scale. The mobile app works well enough for a rep between meetings. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Meera Venter

Regional Sales Manager

Motor trade

Pretoria51 to 200 employees

4.0

24 Mar 2026

Quoting from the CRM removed a whole handoff

The automation removed about four hours a week of follow up admin per rep. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Will model any sales process you can describe. The pipeline view gives an honest picture of the month. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Palesa Fourie

Chief Executive Officer

Telecommunications

Randburg11 to 50 employees

5.0

21 Mar 2026

The pipeline is finally accurate

We moved off a spreadsheet and the difference in forecast quality was immediate. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Deep local partner community in Johannesburg and Cape Town. The pipeline view gives an honest picture of the month. Reporting answers the questions the sales meeting actually asks.

What does not

Onboarding a new rep takes longer than it should.

Shireen NkunaVerified

Brand Manager

Marketing and advertising

Zimbabwe2 to 10 employees

5.0

21 Mar 2026

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The largest application ecosystem in business software. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Mpho MolefeVerified

Marketing Manager

Food and beverage

Pretoria51 to 200 employees

4.0

20 Mar 2026

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. The largest application ecosystem in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Territory, quota and forecasting that hold up at scale. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

219 verified reviews

We moved off a spreadsheet and the difference in forecast quality was immediate. The largest application ecosystem in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Territory, quota and forecasting that hold up at scale. The mobile app works well enough for a rep between meetings. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.

Meera Venter

Regional Sales Manager

Motor trade

Pretoria51 to 200 employees

4.0

24 Mar 2026

Quoting from the CRM removed a whole handoff

What works

Will model any sales process you can describe. The pipeline view gives an honest picture of the month. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Palesa Fourie

Chief Executive Officer

Telecommunications

Randburg11 to 50 employees

5.0

21 Mar 2026

The pipeline is finally accurate

What works

Deep local partner community in Johannesburg and Cape Town. The pipeline view gives an honest picture of the month. Reporting answers the questions the sales meeting actually asks.

What does not

Onboarding a new rep takes longer than it should.

Shireen NkunaVerified

Brand Manager

Marketing and advertising

Zimbabwe2 to 10 employees

5.0

21 Mar 2026

Reps update it without being nagged

The automation removed about four hours a week of follow up admin per rep. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The largest application ecosystem in business software. Email sync captures conversations without anyone copying anything. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Mpho MolefeVerified

Marketing Manager

Food and beverage

Pretoria51 to 200 employees

4.0

20 Mar 2026

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. The largest application ecosystem in business software. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Territory, quota and forecasting that hold up at scale. Quoting from the record removed a handoff to admin. Email sync captures conversations without anyone copying anything.

What does not

Billing in dollars makes the annual budget a moving target.