Skip to content
Bosberaaad
  • Software
  • Categories
  • Compare
  • Guides
  • About
List your software

Let’s work it out

Get in TouchList Your Software
Bosberaaad

South Africa's independent business software guide. Clear comparisons, local compliance checks and prices in rand.

South AfricaBaviaans Local Municipality, Eastern Cape

Knysna StEastern Cape 6445+27 78 083 9764hello@bosberaaad.co.za

Browse

  • All software
  • Categories
  • Compare products
  • Buying guides
  • Search

Company

  • About us
  • Contact
  • How we rate
  • Newsletter
  • List your software

Legal

  • Terms of use
  • Privacy policy
  • Cookie policy
  • Affiliate disclosure
  • PAIA manual
  • Accessibility

©2026 Bosberaaad. South Africa's independent business software guide.

Bosberaaad

  1. Home
  2. Software
  3. Salesforce Sales Cloud
  4. Reviews

219 verified reviews

Salesforce Sales Cloud reviews

Every published review of Salesforce Sales Cloud, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

219 reviews match · page 7 of 22

DM

David MahlanguVerified

Managing Director

EngineeringSouth AfricaRustenburg500 plus employees
3.0
13 Mar 2026

Exchange rate makes budgeting a yearly argument

It is capable. Getting the team to use it consistently took much longer than the software took to set up. Will model any sales process you can describe. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Good value, with some real rough edges.

What works

Will model any sales process you can describe. The interface is clear once you learn it.

What does not

Support escalation is slow on technical issues. Reporting is limited without moving up a tier.

Response from the vendor26 Mar 2026

Thank you for the review. We are glad the compliance side is working well for you. On the reporting point, we would like to show you what is possible with the custom report builder, so please book a session with our team.

Used for 6 to 12 months
MB

Marisa BezuidenhoutVerified

Studio Manager

RecruitmentSouth AfricaSomerset West2 to 10 employees
5.0
08 Mar 2026

Reps update it without being nagged

We moved off a spreadsheet and the difference in forecast quality was immediate. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Deep local partner community in Johannesburg and Cape Town. Reporting answers the questions the sales meeting actually asks. The mobile app works well enough for a rep between meetings.

What does not

Onboarding a new rep takes longer than it should.

Used for more than 5 years
CD

Charmaine du Plessis

Head of Revenue

AgricultureSouth AfricaCape Town11 to 50 employees
3.0
27 Feb 2026

Good CRM, poor reporting for the price

We use about a third of it and pay for all of it. Territory, quota and forecasting that hold up at scale. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Territory, quota and forecasting that hold up at scale. Setup was fast.

What does not

There is no local accounting integration without Zapier. The interface is dense for a new user.

Response from the vendor02 Mar 2026

Thank you for the review. We are glad the compliance side is working well for you. On the reporting point, we would like to show you what is possible with the custom report builder, so please book a session with our team.

Used for 1 to 2 years
CM

Christiaan MotaungVerified

Head of Revenue

Property and real estateSouth AfricaVereeniging201 to 500 employees
5.0
24 Feb 2026

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Will model any sales process you can describe. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

The largest application ecosystem in business software. The pipeline view gives an honest picture of the month. Automation handles the follow up sequence reps used to forget.

What does not

Billing in dollars makes the annual budget a moving target.

Used for less than 6 months
TB

Themba BothaVerified

General Manager

Professional consultingSouth AfricaGeorge500 plus employees
5.0
13 Feb 2026

Forecast is within five percent every month

We moved off a spreadsheet and the difference in forecast quality was immediate. The largest application ecosystem in business software. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Deep local partner community in Johannesburg and Cape Town. The pipeline view gives an honest picture of the month. Automation handles the follow up sequence reps used to forget.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 6 to 12 months
NS

Neo SmithVerified

Inside Sales Lead

TelecommunicationsSouth AfricaStellenbosch201 to 500 employees
1.0
11 Feb 2026

The features we bought it for were one tier up

Adoption failed and that is partly on us and partly on the product. What surprised me was that the parts we were sold on never worked the way they were demonstrated. It has cost us more time than it has saved. It may suit a simpler business than ours.

What works

Contact management works.

What does not

The mobile app is unreliable on a weak signal. Costs rose sharply at renewal. Adoption never happened and the vendor offered no help with it.

Used for 2 to 5 years
CM

Cheslyn Mabaso

Studio Manager

Wholesale and distributionSouth AfricaPretoria11 to 50 employees
5.0
09 Feb 2026

Quoting from the CRM removed a whole handoff

We moved off a spreadsheet and the difference in forecast quality was immediate. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The largest application ecosystem in business software. Automation handles the follow up sequence reps used to forget. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Used for less than 6 months
VA

Vhutshilo ArendseVerified

Partner

HospitalitySouth AfricaKimberley2 to 10 employees
4.0
06 Feb 2026

The pipeline is finally accurate

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

The largest application ecosystem in business software. Reporting answers the questions the sales meeting actually asks. The pipeline view gives an honest picture of the month.

What does not

The features we needed sat one tier above the one we were quoted.

Used for 1 to 2 years
HN

Hlengiwe NgcoboVerified

Regional Sales Manager

Logistics and transportSouth AfricaEast London500 plus employees
3.0
06 Feb 2026

Capable, but the team resisted it for months

We use about a third of it and pay for all of it. The largest application ecosystem in business software. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.

What works

Territory, quota and forecasting that hold up at scale. Setup was fast.

What does not

There is no local accounting integration without Zapier. Reporting is limited without moving up a tier.

Response from the vendor16 Feb 2026

We value the honest assessment. The bank feed reliability issue you mention has been addressed in a recent release, and we would encourage you to reconnect the affected accounts.

Used for 1 to 2 years
OI

Ofentse IsaacsVerified

Partner

RecruitmentSouth AfricaSandton2 to 10 employees
3.0
02 Feb 2026

Fine once we stopped trying to use everything

We use about a third of it and pay for all of it. Will model any sales process you can describe. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. It is a reasonable choice, provided you know what it does not do.

What works

Territory, quota and forecasting that hold up at scale. The interface is clear once you learn it.

What does not

The interface is dense for a new user. Support escalation is slow on technical issues.

Used for less than 6 months
Previous1...678...22Next

4.1

Overall

from 219 reviews

78% positive16% neutral7% critical

Rating distribution

5
86 of 219
4
84 of 219
3
34 of 219
2
12 of 219
1
3 of 219

Sponsored

Half page advertising slot, 300 by 600