219 verified reviews

Salesforce Sales Cloud reviews

Every published review of Salesforce Sales Cloud, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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219 reviews match · page 9 of 22

Hlengiwe Botha

Inside Sales Lead

Legal services

Nelspruit11 to 50 employees

5.0

13 Dec 2025

Set up in a week, adopted in two

The automation removed about four hours a week of follow up admin per rep. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The largest application ecosystem in business software. The pipeline view gives an honest picture of the month. The mobile app works well enough for a rep between meetings.

What does not

Billing in dollars makes the annual budget a moving target.

Kirsten SeptemberVerified

General Manager

Motor trade

Somerset West201 to 500 employees

4.0

10 Dec 2025

Worth every rand once the automation was built

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Territory, quota and forecasting that hold up at scale. The pipeline view gives an honest picture of the month. The mobile app works well enough for a rep between meetings.

What does not

Onboarding a new rep takes longer than it should.

Rajesh Lombard

Sales Manager

Professional consulting

East LondonSole trader

5.0

09 Dec 2025

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Territory, quota and forecasting that hold up at scale. Email sync captures conversations without anyone copying anything. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Shalini RadebeVerified

Brand Manager

Mining services

George201 to 500 employees

4.0

02 Dec 2025

Forecast is within five percent every month

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Will model any sales process you can describe. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Will model any sales process you can describe. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

Billing in dollars makes the annual budget a moving target.

Themba KannemeyerVerified

Key Accounts Manager

Legal services

Gqeberha11 to 50 employees

4.0

22 Nov 2025

Worth every rand once the automation was built

We moved off a spreadsheet and the difference in forecast quality was immediate. Will model any sales process you can describe. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The largest application ecosystem in business software. The mobile app works well enough for a rep between meetings. The pipeline view gives an honest picture of the month.

What does not

Billing in dollars makes the annual budget a moving target.

Andrew van Wyk

Chief Operating Officer

Legal services

Kimberley500 plus employees

4.0

17 Nov 2025

Reps update it without being nagged

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Territory, quota and forecasting that hold up at scale. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Fatima Roberts

General Manager

Engineering

Kimberley51 to 200 employees

4.0

14 Nov 2025

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. Territory, quota and forecasting that hold up at scale. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Territory, quota and forecasting that hold up at scale. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Kgomotso PetersenVerified

Chief Operating Officer

Food and beverage

Stellenbosch11 to 50 employees

5.0

12 Nov 2025

Forecast is within five percent every month

The automation removed about four hours a week of follow up admin per rep. Will model any sales process you can describe. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The largest application ecosystem in business software. The pipeline view gives an honest picture of the month. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Themba Chauke

Digital Marketing Manager

Accounting

PietermaritzburgSole trader

5.0

10 Nov 2025

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. Will model any sales process you can describe. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The largest application ecosystem in business software. The mobile app works well enough for a rep between meetings. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Fatima FourieVerified

Regional Sales Manager

Food and beverage

Pietermaritzburg201 to 500 employees

4.0

04 Nov 2025

Reps update it without being nagged

We moved off a spreadsheet and the difference in forecast quality was immediate. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

The largest application ecosystem in business software. The pipeline view gives an honest picture of the month. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.

219 verified reviews

Six reps, eighteen months in, and the pipeline is the most accurate it has ever been. Deep local partner community in Johannesburg and Cape Town. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Territory, quota and forecasting that hold up at scale. Reporting answers the questions the sales meeting actually asks. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Fatima Roberts

General Manager

Engineering

Kimberley51 to 200 employees

4.0

14 Nov 2025

Set up in a week, adopted in two

What works

Territory, quota and forecasting that hold up at scale. The pipeline view gives an honest picture of the month. Quoting from the record removed a handoff to admin.

What does not

Onboarding a new rep takes longer than it should.

Kgomotso PetersenVerified

Chief Operating Officer

Food and beverage

Stellenbosch11 to 50 employees

5.0

12 Nov 2025

Forecast is within five percent every month

What works

The largest application ecosystem in business software. The pipeline view gives an honest picture of the month. Automation handles the follow up sequence reps used to forget.

What does not

Onboarding a new rep takes longer than it should.

Themba Chauke

Digital Marketing Manager

Accounting

PietermaritzburgSole trader

5.0

10 Nov 2025

Set up in a week, adopted in two

We moved off a spreadsheet and the difference in forecast quality was immediate. Will model any sales process you can describe. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

The largest application ecosystem in business software. The mobile app works well enough for a rep between meetings. Reporting answers the questions the sales meeting actually asks.

What does not

Billing in dollars makes the annual budget a moving target.

Fatima FourieVerified

Regional Sales Manager

Food and beverage

Pietermaritzburg201 to 500 employees

4.0

04 Nov 2025

Reps update it without being nagged

What works

The largest application ecosystem in business software. The pipeline view gives an honest picture of the month. Email sync captures conversations without anyone copying anything.

What does not

Onboarding a new rep takes longer than it should.