Michael MaharajVerified
Accountant
386 verified reviews
Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
386 reviews match · page 19 of 39
Michael MaharajVerified
Accountant
We moved across from a desktop package eighteen months ago and I would not go back. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
Over a thousand connected applications. Our accountant has their own login at no extra cost. Month end close has dropped from six days to two.
What does not
Support response times slow noticeably at month end.
Nadia BennettVerified
Financial Manager
I run the books for three related companies and this is the first system that has kept up. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
The best bank reconciliation experience in the category. Invoices go out looking professional with no design work. Bank feeds match transactions accurately and the rules learn quickly.
What does not
The interface has not aged well.
Ravi MahlanguVerified
Operations Director
After two years I can say the reconciliation time saving is real and it is significant. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. Invoices go out looking professional with no design work.
What does not
The interface has not aged well.
Priya ChaukeVerified
Bookkeeper
Our practice put four clients on this before we moved our own business across. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Unlimited users on every plan, which no local competitor matches. Multi currency handling is genuinely correct on unrealised gains. Bank feeds match transactions accurately and the rules learn quickly.
What does not
Support response times slow noticeably at month end.
Naledi RobertsVerified
General Manager
We moved across from a desktop package eighteen months ago and I would not go back. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
The best bank reconciliation experience in the category. Invoices go out looking professional with no design work. VAT201 figures come out right without a manual working paper.
What does not
Support response times slow noticeably at month end.
Nomsa NetshitenzheVerified
Bookkeeper
I run the books for three related companies and this is the first system that has kept up. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.
What works
Genuinely strong multi currency handling. Month end close has dropped from six days to two. Invoices go out looking professional with no design work.
What does not
Support response times slow noticeably at month end.
Lucinda MthembuVerified
Financial Director
After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.
What works
Unlimited users on every plan, which no local competitor matches. Multi currency handling is genuinely correct on unrealised gains. Bank feeds match transactions accurately and the rules learn quickly.
What does not
Support response times slow noticeably at month end.
Bongani JacobsVerified
Bookkeeper
After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
Genuinely strong multi currency handling. Multi currency handling is genuinely correct on unrealised gains. Bank feeds match transactions accurately and the rules learn quickly.
What does not
Reporting beyond the standard pack still ends up in a spreadsheet.
Sarah CeleVerified
Partner
We chose this on price and mostly that decision has held up. Genuinely strong multi currency handling. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. Fine for our needs. Test it properly against your own requirements.
What works
Over a thousand connected applications. The core ledger is reliable.
What does not
Inventory cannot handle multiple warehouses. Bank feeds drop and need reauthorising more often than they should.
Tebogo October
Debtors Manager
Our practice put four clients on this before we moved our own business across. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
The best bank reconciliation experience in the category. VAT201 figures come out right without a manual working paper. Month end close has dropped from six days to two.
What does not
Inventory is too basic for a stock heavy business.