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386 verified reviews

Xero reviews

Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

Write a review

386 reviews match · page 25 of 39

FA

Fatima AndersonVerified

Management Accountant

Mining servicesSouth AfricaPretoria51 to 200 employees
5.0
16 Mar 2025

Migration was painful, the result was worth it

We moved across from a desktop package eighteen months ago and I would not go back. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Genuinely strong multi currency handling. Month end close has dropped from six days to two. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Inventory is too basic for a stock heavy business.

Used for 1 to 2 years
TK

Tshepo KannemeyerVerified

Production Manager

Food and beverageSouth AfricaStellenbosch51 to 200 employees
5.0
14 Mar 2025

Our bookkeeper got two days a month back

I run the books for three related companies and this is the first system that has kept up. Over a thousand connected applications. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

Unlimited users on every plan, which no local competitor matches. Multi currency handling is genuinely correct on unrealised gains. Month end close has dropped from six days to two.

What does not

The interface has not aged well.

Used for 2 to 5 years
BB

Buhle BezuidenhoutVerified

Creditors Clerk

ManufacturingSouth AfricaEast London11 to 50 employees
4.0
14 Mar 2025

VAT season stopped being a crisis

We moved across from a desktop package eighteen months ago and I would not go back. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Unlimited users on every plan, which no local competitor matches. The audit trail has answered every query our auditors raised. Multi currency handling is genuinely correct on unrealised gains.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 2 to 5 years
TM

Tinyiko MabasoVerified

Production Manager

ConstructionSouth AfricaVereeniging11 to 50 employees
5.0
27 Feb 2025

Migration was painful, the result was worth it

Our practice put four clients on this before we moved our own business across. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Over a thousand connected applications. Month end close has dropped from six days to two. Our accountant has their own login at no extra cost.

What does not

Support response times slow noticeably at month end.

Used for 1 to 2 years
JF

Jenna FourieVerified

Bookkeeper

HospitalitySouth AfricaKlerksdorp500 plus employees
4.0
26 Feb 2025

Bank feeds alone justify the subscription

I run the books for three related companies and this is the first system that has kept up. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

Over a thousand connected applications. Bank feeds match transactions accurately and the rules learn quickly. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 2 to 5 years
MS

Meera SinghVerified

Senior Bookkeeper

Wholesale and distributionSouth AfricaWitbank51 to 200 employees
4.0
24 Feb 2025

Our bookkeeper got two days a month back

After two years I can say the reconciliation time saving is real and it is significant. Over a thousand connected applications. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Unlimited users on every plan, which no local competitor matches. Invoices go out looking professional with no design work. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Used for 6 to 12 months
RS

Rendani SekhukhuneVerified

General Manager

Wholesale and distributionSouth AfricaPolokwaneSole trader
4.0
24 Feb 2025

Migration was painful, the result was worth it

I run the books for three related companies and this is the first system that has kept up. Over a thousand connected applications. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Over a thousand connected applications. Our accountant has their own login at no extra cost. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Used for more than 5 years
AM

Ayanda Mashaba

Management Accountant

AccountingSouth AfricaKimberley11 to 50 employees
5.0
15 Feb 2025

Does the compliance work without being asked

After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Worth the migration effort, which is not something I say often.

What works

Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. Multi currency handling is genuinely correct on unrealised gains.

What does not

Inventory is too basic for a stock heavy business.

Used for 6 to 12 months
NZ

Nomsa ZwaneVerified

Financial Manager

Legal servicesSouth AfricaDurban201 to 500 employees
5.0
14 Feb 2025

Reconciliation went from a week to an afternoon

After two years I can say the reconciliation time saving is real and it is significant. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Genuinely strong multi currency handling. Multi currency handling is genuinely correct on unrealised gains. The audit trail has answered every query our auditors raised.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Used for 1 to 2 years
NF

Nkateko FortuinVerified

Operations Manager

AgricultureSouth AfricaRichards Bay201 to 500 employees
4.0
06 Feb 2025

Bank feeds alone justify the subscription

Our practice put four clients on this before we moved our own business across. Over a thousand connected applications. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Unlimited users on every plan, which no local competitor matches. VAT201 figures come out right without a manual working paper. The audit trail has answered every query our auditors raised.

What does not

The interface has not aged well.

Used for more than 5 years
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4.3

Overall

from 386 reviews

87% positive10% neutral4% critical

Rating distribution

5
200 of 386
4
134 of 386
3
38 of 386
2
11 of 386
1
3 of 386

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