DDDeon DavidsVerified
Managing Director
Logistics and transport
South AfricaCenturion2 to 10 employees
South AfricaCenturion2 to 10 employees386 verified reviews
Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.
386 reviews match · page 26 of 39
DDDeon DavidsVerified
Managing Director
South AfricaCenturion2 to 10 employeesOur practice put four clients on this before we moved our own business across. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.
What works
Unlimited users on every plan, which no local competitor matches. Multi currency handling is genuinely correct on unrealised gains. Bank feeds match transactions accurately and the rules learn quickly.
What does not
The interface has not aged well.
TIThandiwe IsaacsVerified
Financial Manager
South AfricaKimberley500 plus employeesI have spent more time working around this than working in it. The thing worth knowing is that the parts we were sold on never worked the way they were demonstrated. The gaps are the kind that create work rather than save it. I would look elsewhere unless price is the only consideration.
What works
It is inexpensive.
What does not
Bank feed failures went unresolved for weeks. Migration lost historical detail we needed for the audit. The VAT handling required constant manual correction.
Response from the vendor03 Feb 2025
Thank you for the detailed feedback. Our product team has logged the reporting limitations you describe and improvements are on the roadmap for this year. Please contact our support team so we can look at your specific configuration.
CMCraig Mashaba
Senior Bookkeeper
South AfricaMidrandSole traderOur practice put four clients on this before we moved our own business across. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Unlimited users on every plan, which no local competitor matches. Our accountant has their own login at no extra cost. Bank feeds match transactions accurately and the rules learn quickly.
What does not
The interface has not aged well.
NSNokuthula SekhukhuneVerified
Production Manager
South AfricaCape Town500 plus employeesWe moved across from a desktop package eighteen months ago and I would not go back. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
The best bank reconciliation experience in the category. Month end close has dropped from six days to two. VAT201 figures come out right without a manual working paper.
What does not
Inventory is too basic for a stock heavy business.
GKGrant KrugerVerified
Bookkeeper
South AfricaPolokwane500 plus employeesThe trial went well. Live use with real volume did not. In practice, the parts we were sold on never worked the way they were demonstrated. It has cost us more time than it has saved. Test it hard during the trial with real volume before committing.
What works
Setup was quick.
What does not
Support responses were slow and generic. The VAT handling required constant manual correction. Migration lost historical detail we needed for the audit.
RORajesh OctoberVerified
Supply Chain Manager
South AfricaRandburg201 to 500 employeesAfter two years I can say the reconciliation time saving is real and it is significant. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.
What works
The best bank reconciliation experience in the category. Our accountant has their own login at no extra cost. VAT201 figures come out right without a manual working paper.
What does not
The interface has not aged well.
TJTebogo JoubertVerified
Warehouse Manager
South AfricaDurbanSole traderOur practice put four clients on this before we moved our own business across. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.
What works
The best bank reconciliation experience in the category. VAT201 figures come out right without a manual working paper. Month end close has dropped from six days to two.
What does not
The interface has not aged well.
SRStefan RadebeVerified
Financial Manager
South AfricaDurban201 to 500 employeesAfter two years I can say the reconciliation time saving is real and it is significant. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.
What works
Unlimited users on every plan, which no local competitor matches. The audit trail has answered every query our auditors raised. Bank feeds match transactions accurately and the rules learn quickly.
What does not
Support response times slow noticeably at month end.
RCRiaan CeleVerified
Bookkeeper
South AfricaPietermaritzburg201 to 500 employeesOur practice put four clients on this before we moved our own business across. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.
What works
The best bank reconciliation experience in the category. Bank feeds match transactions accurately and the rules learn quickly. VAT201 figures come out right without a manual working paper.
What does not
The interface has not aged well.
NKNaresh KhumaloVerified
Debtors Manager
South AfricaKimberley51 to 200 employeesWe moved across from a desktop package eighteen months ago and I would not go back. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.
What works
Unlimited users on every plan, which no local competitor matches. Bank feeds match transactions accurately and the rules learn quickly. Multi currency handling is genuinely correct on unrealised gains.
What does not
Reporting beyond the standard pack still ends up in a spreadsheet.