386 verified reviews

Xero reviews

Every published review of Xero, unedited beyond length and clarity. Vendor responses are shown alongside the review they answer.

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Nomsa du PlessisVerified

Operations Director

Motor trade

George51 to 200 employees

4.0

27 May 2026

Does the compliance work without being asked

I run the books for three related companies and this is the first system that has kept up. Over a thousand connected applications. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. I would recommend it to a business of our size without hesitation.

What works

Unlimited users on every plan, which no local competitor matches. Bank feeds match transactions accurately and the rules learn quickly. Month end close has dropped from six days to two.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Sunette Phiri

Managing Director

Healthcare

Randburg11 to 50 employees

5.0

26 May 2026

Migration was painful, the result was worth it

After two years I can say the reconciliation time saving is real and it is significant. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. I would recommend it to a business of our size without hesitation.

What works

Genuinely strong multi currency handling. VAT201 figures come out right without a manual working paper. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Andile MabasoVerified

Supply Chain Manager

Hospitality

Zambia500 plus employees

5.0

24 May 2026

Does the compliance work without being asked

I run the books for three related companies and this is the first system that has kept up. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. Two years in and nobody has suggested we look at alternatives.

What works

Over a thousand connected applications. VAT201 figures come out right without a manual working paper. Our accountant has their own login at no extra cost.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Nosipho GovenderVerified

Management Accountant

Security services

Sandton51 to 200 employees

4.0

24 May 2026

Reconciliation went from a week to an afternoon

Our practice put four clients on this before we moved our own business across. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Two years in and nobody has suggested we look at alternatives.

What works

Over a thousand connected applications. Multi currency handling is genuinely correct on unrealised gains. The audit trail has answered every query our auditors raised.

What does not

Support response times slow noticeably at month end.

Nomsa VenterVerified

Practice Manager

Non profit

Kenya2 to 10 employees

5.0

22 May 2026

Migration was painful, the result was worth it

After two years I can say the reconciliation time saving is real and it is significant. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. If you are weighing it up, do the trial with your own data and you will see it.

What works

The best bank reconciliation experience in the category. Bank feeds match transactions accurately and the rules learn quickly. Invoices go out looking professional with no design work.

What does not

Inventory is too basic for a stock heavy business.

Tshepo Kruger

Supply Chain Manager

Non profit

Nelspruit500 plus employees

5.0

20 May 2026

Bank feeds alone justify the subscription

We moved across from a desktop package eighteen months ago and I would not go back. The best bank reconciliation experience in the category. That is the part that genuinely changed how we work. Nothing has come up in the last year that I would call a real problem. It is not perfect, and it is the right choice for us.

What works

The best bank reconciliation experience in the category. Invoices go out looking professional with no design work. Multi currency handling is genuinely correct on unrealised gains.

What does not

The interface has not aged well.

Nokuthula KrugerVerified

Practice Manager

Telecommunications

StellenboschSole trader

4.0

20 May 2026

Finally a ledger our accountant does not complain about

After two years I can say the reconciliation time saving is real and it is significant. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The best bank reconciliation experience in the category. VAT201 figures come out right without a manual working paper. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Deven ChettyVerified

Creditors Clerk

Education

East London11 to 50 employees

4.0

19 May 2026

VAT season stopped being a crisis

I run the books for three related companies and this is the first system that has kept up. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Over a thousand connected applications. VAT201 figures come out right without a manual working paper. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Ilze DlaminiVerified

Founder

Engineering

Paarl500 plus employees

4.0

19 May 2026

Does the compliance work without being asked

After two years I can say the reconciliation time saving is real and it is significant. Unlimited users on every plan, which no local competitor matches. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. If you are weighing it up, do the trial with your own data and you will see it.

What works

Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. VAT201 figures come out right without a manual working paper.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Grant TaylorVerified

Creditors Clerk

Telecommunications

DurbanSole trader

3.0

19 May 2026

Good ledger, disappointing reporting

It has been fine, with a couple of persistent irritations. Genuinely strong multi currency handling. Beyond that it is more ordinary than the marketing suggests. It sits squarely in the middle for us, useful but not something I would champion. I would shortlist it, not necessarily pick it.

What works

Genuinely strong multi currency handling. Pricing is predictable with no surprise increases.

What does not

Bank feeds drop and need reauthorising more often than they should. There is no direct submission to eFiling, so the return is captured by hand.

386 verified reviews

After two years I can say the reconciliation time saving is real and it is significant. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. Worth the migration effort, which is not something I say often.

What works

The best bank reconciliation experience in the category. VAT201 figures come out right without a manual working paper. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Deven ChettyVerified

Creditors Clerk

Education

East London11 to 50 employees

4.0

19 May 2026

VAT season stopped being a crisis

I run the books for three related companies and this is the first system that has kept up. Genuinely strong multi currency handling. That is the part that genuinely changed how we work. There are irritations, and none of them are the kind that make you look elsewhere. It is not perfect, and it is the right choice for us.

What works

Over a thousand connected applications. VAT201 figures come out right without a manual working paper. Bank feeds match transactions accurately and the rules learn quickly.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Ilze DlaminiVerified

Founder

Engineering

Paarl500 plus employees

4.0

19 May 2026

Does the compliance work without being asked

What works

Unlimited users on every plan, which no local competitor matches. Month end close has dropped from six days to two. VAT201 figures come out right without a manual working paper.

What does not

Reporting beyond the standard pack still ends up in a spreadsheet.

Grant TaylorVerified

Creditors Clerk

Telecommunications

DurbanSole trader

3.0

19 May 2026

Good ledger, disappointing reporting

What works

Genuinely strong multi currency handling. Pricing is predictable with no surprise increases.

What does not

Bank feeds drop and need reauthorising more often than they should. There is no direct submission to eFiling, so the return is captured by hand.